Receptionist

DMV Weight Loss is expanding and we are seeking an exceptional Front Office Receptionist!

Hours Required: Monday - Thursday - MUST BE AVAILABLE 7:45am-5:15pm

Please apply to dmvweightlossjobs@ gmail.com

**PLEASE NOTE: Only applicants who apply to the email above will be considered for the position.**

**Experience is preferred but we will train the right person who is hard working, a great personality, and a team player with a positive attitude.**

Position Summary:

As the Front Desk/Receptionist, you will be responsible for supporting the effective operation of the clinic and the acquisition and retention of patients by communicating with all potential clients who contact the clinic. In this role, you will be highly patient facing and require a high level of organization and multitasking. You will be welcoming clients into the office, collecting payments, filing paperwork and creating a remarkable experience. As the Front Desk/Receptionist, you will be the first point of contact for many clients entering the building so it is expected that you present yourself in a professional manner that positively represents our clinic.

Performance Objectives:

• Schedule new patients as well as follow up appointments
• Prepare waiting room and facilities for patient arrival and end of day to set the next day up for success.
• Greet and manage new patient intake which includes creating a comfortable environment, check-in, paperwork completion and verification, collecting all payment and scanning and updating patient information
• Ensure all patients are appropriately processed at the end of treatment
• Maintain charts in an orderly fashion and ensure accuracy.
• Answer incoming calls and make cold calls while taking notes or messages
• Educate the patient on the services provided in the clinic
• Consistently offer the highest level of personalized customer service while maintaining a positive, enthusiastic and helpful attitude.

Capabilities/Key Competencies:

• Multitask in a fast-paced environment
• Exceptional interpersonal skills to quickly and effectively connect with patients and staff
• Entrepreneurially orientated, driven to succeed and a commitment to achieve results
• Self-starter who can work independently and as a team within existing processes or operate effectively with ambiguity
• Ability to overcome objections with confidence
• Coordinate and balance needs of the patient and the clinic
• Strong oral and written communication skills
• Plan, organize, prioritize and streamline skills
• Team orientation and strong collaborator
• Present self in a professional and positive manner in attitude and appearance at all times
• Ability to maximize and apply internal systems, processes, and platforms
• Understand, align with and communicate the clinics mission, vision, and values
• Desire to define and take massive action to accomplish your own personal, professional and financial goals

Education & Experience:

• High School diploma required
• 2-3 years work experience in reception, sales, customer service or related field preferred
• Passion for health and wellness

Pay: Starting at $18/hour

Please apply to dmvweightlossjobs@ gmail.com

**PLEASE NOTE: Only applicants who apply to the email above will be considered for the position.**

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Winchester, VA 22601: Relocate before starting work (Required)

Work Location: In person