Job Description
Together we are highly passionate about what we do, and how we can help our clients.
Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. Thats where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
Flexible Schedules Available:
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
What you'll do here:
- Greets all potential clients in a friendly and professional manner
- Engages in conversation with potential clients to share information about Jackson Hewitts services, products, and promotions
- Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts
- Assists with scheduling tax preparation appointments
- Monitors client flow at the location and keeps clients engaged during periods of wait time
- Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients
- Good interpersonal and communication skills
- Customer service or sales experience preferred
- High School Diploma/ GED, or equivalent related business experience
- Reliable transportation and a valid driver's license and insurance preferred