Customer Service Advisor - 003

Company Overview

Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the company operates with 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior Customer Service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people; we need to talk!”

Our Purpose:

Caliber exists to Improve People’s Lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through an outstanding customer experience.

Job Summary - Greeter Job Description

Assist customers with their experience while providing a clean, safe, friendly and professional environment. Do you love working with customers? We're looking for dedicated people to join our team! If you are passionate about providing great Customer Service and don't mind working outside, apply below. We will get back to you as soon as we're hiring at your location.

Our Customer Service Advisors helps customers through their car wash experience and answer any questions about the processes the customer may have. As the face of the company to the customer, a smile, and outgoing personality is required!

General Accountabilities

· Greeting the customer with a warm, friendly, and inviting attitude.

· Assist customer with package selection if needed

· Answers customer's questions concerning location, price, and Services.

· Assist customers in purchasing Limitless Wash Club Plans

· Accepts payment and makes change.

· Cleans Pay station and Command Center Areas.

· Calculates sales to determine price.

· Keeps record of sales.

*The company reserves the right to add or change duties at any time.

Skills

· Experience: Some previous work-related experience

· On-The-Job Training Available

· Excellent verbal and written communication

· Service orientation

· Problem solving

· Mathematics

Physical Requirements

· Must be able to lift at least 40 lbs.

· Must be able to be on your feet for the duration of your shift

· Must be able to withstand outside weather conditions

· Must be able to twist, bend, and lift as needed

Job Type: Full-time, Part-Time

Pay: $13.00 per hour, plus bonuses and commission

We offer competitive pay with benefits:

● Health Insurance

● Vision Insurance

● Dental Insurance

● 401K

● Vacation Paid Time Off

Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Caliber Car Wash complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Types: Full-time, Part-time

Pay: $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Application Question(s):

• Are you capable of working the majority of the shift outside on your feet?
• Are you looking for Full-Time or Part-Time Work?

Work Location: In person