Receptionist

Hunter Truck is hiring! We are currently looking for a motivated and committed team member to join our Lancaster, PA location as a Receptionist.

A family-owned authorized dealer of Peterbilt trucks, Hunter Truck has provided four generations of trucking solutions and an unparalleled commitment to personalized service, parts, and sales. A name that’s been synonymous with reliability since 1938, we have a long-standing relationship with premium-quality truck producer, Peterbilt Motors, and operate locations across Pennsylvania, New York, New Jersey, and West Virginia.

Our Mission is to build long term relationships by providing excellent products and service that reflect value, integrity, and teamwork.

EMPLOYMENT INFORMATION:

• Schedule: Part -time / up to 20 hours per week, Monday to Friday, including Saturdays
• Location: 1463 Manheim Pike, Lancaster, PA 17601

SUMMARY:

This Receptionist is responsible for Intercepting and routes incoming calls, takes thorough messages, and provides basic information to callers in a courteous and professional manner. Greets visitors at the office entrance and directs them to the proper location.

HUNTER TRUCK OFFERS:

• Competitive Wages
• Excellent growth and advancement opportunities
• Benefits in medical, dental, vision, life and disability insurance & More
• 401(k) Retirement Investments
• Incentive Plans
• Referral Bonus
• Paid Training

EDUCATION and/or EXPERIENCE

• High School Diploma or GED required.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license and driving record that meets company insurability standards.

ESSENTIAL DUTIES:

• Provide exceptional customer service as first point of customer contact, both in person and verbal.
• Operate a multi-line phone system.
• Answer all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone.
• Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
• Takes detailed messages when call cannot be completed including caller's name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner.
• Screens incoming calls as requested by managers.
• Develop knowledge of basic dealership information in order to respond to callers who have general inquiries.
• Notify the IT department of any problems with the phone system.
• Other duties may be assigned as needed.

All candidate offers are subject to a pre-employment background check and drug screening.

Interested in learning more about Hunter or our other openings visit www.huntertruck.com/careersand join our talent community.