Job Overview:
We are seeking two reliable and organized Receptionists to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and creating a positive impression for our clients and visitors. The ideal candidates will have excellent communication skills, be proficient in computer applications, and possess strong organizational abilities. Two successful candidates will coordinate their work schedules to provide continuous coverage from 8:30 a.m. to 4:30 p.m. Monday through Friday.
1. Promptly, professionally, and courteously receives telephone calls and visitors.
2. Directs and/or records and relays accurate messages; accepts / receipts payments / donations.
3. Ensures knowledge of staff whereabouts and maintains accurate sign-in/sign-out procedures; implements emergency procedures as needed.
4. Ensures the reception area is always covered; ensures signage for office closing notifications.
5. Maintains comprehensive knowledge of community resources; provides information and referrals.
6. Maintains knowledge of current postal regulations and services; operates postage meter.
7. Prepares and processes outgoing mail; delivers mail to the post office; travel may be required.
8. Opens, sorts, and appropriately stamps incoming U.S. Mail; signs for deliveries and notifies recipients.
9. Gathers, disposes, and/or recycles daily refuse in common areas.
10. Ensures kitchen, bathrooms, and copier areas are stocked; ensures appliances are routinely cleaned.
11. Ensures all consumers receive Needs Assessment and Survey Forms; monthly tallies and submits forms.
12. Prepares acknowledgments for donations and memorials; maintains documentation.
13. Assists with clerical tasks, including typing, filing, data entry, and maintenance of service logs.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Education and/or Experience: High School Diploma or General Educational Development (GED) and one month related experience and/or training.
Computer Skills: To perform this job successfully the following computer skills and knowledge are required: Computer Literate, including the Windows Operating System and Microsoft Word, Excel, Outlook, Internet Explorer, and data entry.
If you meet the qualifications above and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!
For more details visit our website at www.jccap.org
Job Type: Part-time
Pay: $13.25 per hour
Expected hours: 15 – 30 per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
Work Location: In person