Receptionist

Organization:

Echo Lake Country Club, located in Westfield, New Jersey, just thirty miles from New York City, is an esteemed 18-hole member-owned club with a rich history dating back to 1899. The Club's golf course was designed by Donald Ross in 1913. Echo Lake Country Club was formed through the merger of the Cranford Golf Club and the Westfield Golf Club, and it boasts a family-oriented atmosphere, championship golf course, pool, and paddle program. A recent $12-million renovation has transformed the 30,000 square-foot Clubhouse into a vibrant hub, offering three bars, banquet facilities, multi-level dining, expansive patios, and breathtaking Manhattan Skyline views. In 2021, Echo Lake's Clubhouse was honored with the "Clubhouse Renovation of the Year" award from Club Inc. Magazine. The Club maintains a substantial waitlist for membership and boasts a long-term employment history.

Position:

The Receptionist is to provide exceptional service and a positive first impression for Members and guests. The purpose of this role is to efficiently manage Front Desk operations, handle inquiries, and contribute to the overall smooth functioning of Echo Lake Country Club. The Receptionist reports directly to the Clubhouse Member and Events Concierge.

Responsibilities:

· Greet Members and guests in a friendly and professional manner.

· Answer and direct phone calls, emails and inquiries.

· Manage reservations and event registrations.

· Perform general administrative tasks.

· Serve as a central point of contact for internal and external communication.

Daily Tasks:

· Answer phone calls and emails.

· Maintain organization of Front Desk.

· Greet Members and guests upon arrival.

· Create reservations upon request.

Long-Term Objectives

· Contribute to the development of programs to enhance Member satisfaction.

· Create a warm and welcoming environment.

· Provide insight on improving Member services.

Qualifications and Skills:

· Minimum of a High School Diploma or equivalent.

· Proficient in Microsoft Office

· Strong organizational abilities

· Previous experience in a similar role is preferred.

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: No less than 16 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person