Receptionist

Join the MIKID team and make a real impact for children and families! Be part of something meaningful—help us rebuild communities, one family at a time and advocate for those who need it. MIKID is Arizona's largest family support nonprofit, and we're on the lookout for dynamic individuals to join our team.

At MIKID, we offer more than just a job – we offer a chance to be the change. Enjoy job flexibility, life-work fulfillment, and unparalleled support. Our robust benefits and rewards include:

• 14 paid holidays, including your birthday!

• Matching 401K retirement plan

• Health, dental, vision, and life insurance

• Employee assistance program

• Generous Paid Time Off & Sick Time

• Opportunities for advancement

• On-the-job training

• Employee referral program

Are you ready to be the change and advocate for those who need it most? To embark on this meaningful journey, all you need is passion and dedication. Check out our inspiring stories of hope: https://www.mikid.org/stories-of-hope/

We do require our team to obtain or currently possess an Arizona State Level One Fingerprint Clearance Card, 5 Year Certified Clean MVD Report, and TB screen. Reimbursable by MIKID or we have resources for you to obtain them. Ready to embark on a career that matters? Apply today and grow with us! #MIKID #MakeADifference

POSITION SUMMARY

Under the general of the Family Support Manager, the Receptionist performs a variety of functions to support all daily office activities at a MIKID office location.

ESSENTIAL JOB FUNCTIONS

• Answers all incoming phone calls in a prompt manner, take messages to send via email, and transfer calls to appropriate staff members.
• Greet guests in professional manner and announce guest arrival to appropriate staff member.
• Track location of office staff members in the event they need to be reached.
• Closing of office as required.
• Monitor, organize and order all office supplies. Office supply orders must be approved by manager.
• Prepare outgoing mail to be picked up by Administration for mailing.
• Distribute incoming mail to appropriate department.
• Maintain office machines in good working order. Arrange for repair and replacement of office equipment under direction of manager.
• Maintain the appearance of work area including reception. This area must be clean and organized at all times.
• Track all issued MIKID equipment assigned to employees. Maintain log of issued equipment by logging outgoing and incoming equipment on the approved equipment form. Conduct monthly audits to ensure all equipment has been returned from former employees. Coordinate with Human Resources during the employee exit process.
• Assist team members with various events, special projects, etc.
• Prints flyers, brochures and various guides as requested.
• Prepares and reserves space for meetings utilizing the conference room calendar.
• Coordinates office conference calls setting up meeting and issuing instructions to appropriate staff members.
• Reconciles petty cash on a monthly basis. Submit reports to the finance department.
• Issue alarm codes and monitor alarm master sheet with direction from supervisor. No alarm codes nor keys are to be issued without direct request from supervisor.
• Coordinate the MIKID employee name badge process. Send picture and request to Corporate as directed.
• Other duties as assigned. However, other duties must not interfere with primary job duty of answering incoming calls.

KNOWLEDGE, SKILLS AND ABILITIES

• Working knowledge of Microsoft products; Word, Excel, PowerPoint, Publisher, Outlook.
• Knowledge of behavioral health agency policies and procedures.
• Ability to work well under deadline pressure and respond to inquiries from staff in timely manner.
• Ability to provide effective assistance and support to staff at all levels.
• Ability to maintain confidentiality in dealing with issues of a sensitive nature.

EDUCATION AND EXPERIENCE

• High School degree or equivalent.
• Minimum of two years’ experience in an office setting providing support to multiple staff members.
• Effective written and verbal communication skills.
• Excellent organizational skills.