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Form of workJob Description
DecisionHR is a Professional Employer Organization (PEO) located in St Petersburg, FL. Since our inception in 1996, we have empowered our clients with industry-leading human resource solutions they need to drive their business. We assist our clients in the areas of payroll, worker’s compensation, human resources, and benefits. We remove the administrative burden of running their business and allow our clients to focus on their revenue-producing activities. Our goal is to deliver customizable, practical workforce solutions that increase profits, reduce costs and liability, and attract, develop, and retain long-term employees.
Our Core values include:
Collaboration: working together is critical to achieving organizational goals.
Innovation: growth happens when we can absorb and implement new ideas that provide unique solutions and superior customer service.
Performance: we believe in providing our employees with the tools and support they need to grow, succeed, and make an impact.
Social Responsibility: we place charity and volunteer work at the core of our organization.
Trust: we build and maintain trust with our employees and clients by embodying integrity, transparency, and ‘doing the right thing.’
Company Value Statements
In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:
- Acting with the highest level of honesty, trust, character and transparency.
- Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.
- Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.
- Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value.
- Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.
Summary/Objective
Provides general office support with a variety of clerical and administrative activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
Essential Functions
- Answer telephones and troubleshoot customer service-related issues. Directs calls to the appropriate associate and departments.
- Greets and directs visitors to the company.
- Distributes mail each day via ImageNow. Verify the page count against the original documents scanned from RICOH.
- Postmark and coordinate all outgoing company mail daily.
- Responsible for opening and closing main office doors each morning and afternoon.
- Maintains inventory, ordering and distribution of office and break room supplies.
- Completes verifications of employment within 3 days of receipt.
- Verify and maintain the “New Hire Verification” queue.
- Additional administrative project as required.
Required Education and Experience
A High School Diploma is required. Must have excellent client service skills. Verbal/written communication and strong interpersonal skills are needed.
Preferred Education and Experience
Multi-line phones and computer skills are required, Microsoft Office preferred. 1 year of experience in an administrative role.
The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as a comprehensive, complete or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time. We are an E-Verify company.
