Receptionist

Full Job Description

Do you love animals? Do you have a passion for helping others? If you answered yes, we might have the perfect job for you!

Northgate Veterinary Clinic is a growing veterinary hospital located in Seattle, WA. We are hiring to support our expanding practice.

Northgate Veterinary Clinic offers competitive wages, health and dental insurance, paid time off, holiday pay, and employee discount for full time/part time employees.

Visit our website to learn more about us.

Essential Functions:

• Offers owners and potential owners a warm and friendly greeting in person or on the phone; answers their questions
• Maintain a professional appearance (clothes and attitude)
• Identify and work compassionately with clients in various emotional states
• Inputs data to practice management software to check pets in.
• Weigh pets when they come in for exams, procedures, etc.
• Shows up for work regularly; full time presence at work is essential.
• Become familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives and be able to confidently discuss with clients
• Be able to multi-task efficiently
• Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use software.
• Performs other duties as assigned

Competencies:

• Customer Service: Displays a desire to provide outstanding services and exceed customer expectations
• Communication: Uses effective and appropriate methods of interacting with others
• Energy and Productivity: Completes tasks quickly and thoroughly without prompting
• Flexibility and Multi-tasking: Adapts easily to changing demands and manages multiple priorities effectively
• Dependability: Demonstrates responsibility in completing all job tasks
• Team orientation: Works cooperatively with the team to address tasks and accomplish goals
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents
• Time Management: Manages time and prioritizes work tasks effectively

Qualifications:

• Ability to provide great customer service in a courteous, prompt, and efficient manner
• Ability to multitask and pay close attention to details
• Must be flexible with scheduling and able to work some weekends and holidays
• May involve some climbing, balancing, kneeling, crouching, or crawling
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 10 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person