With Little Direction and Supervision: • Recognizes that the customer is the number one priority and fully satisfied from start to finish with their customer experience. • Answers all incoming calls, transferring calls and/or taking messages as necessary. • Greet customers and vendors in lobby, contacting the appropriate party of their presence. • Sorts mail and prepares outgoing mail as needed. • Provides directions and any other helpful information as requested by customers. • Trains relief receptionists. • Accurately files, scans, and indexes documents, including but not limited to, all test reports, purchase orders, bills of lading, transfers, work orders and receipts required by the branch. • Performs other duties as assigned.
- Analyzing problems and develops appropriate solutions. • Organizing workload for maximum effectiveness. • Taking ownership of, and focusing on critical initiatives. • Communicating effectively, both orally and in writing. • Establishing and maintaining effective working relationships with supervisors, fellow associates, customers, and the public. • Ability to be an effective team member
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