Receptionist

Peoples National Bank of Kewanee is a long-time financial institution in Kewanee, Illinois. We opened our doors on March 1st 1928, and have been serving our communities for over 95 years. We have two branches in Kewanee, IL, and eight additional branches in Annawan, Bradford, Dwight, Manlius, Reynolds, Sheffield, Seneca, and Tampico IL.

Our Full-Time employees enjoy many amazing benefits including, but not limited to

• Medical, Dental, and Vision insurance options
• Life insurance
• Flex Spending Account
• Vacation Time, Sick Pay, and Flex time
• Flexible schedule
• Pension and Profit Sharing Plans

We are seeking a highly motivated and customer-oriented individual to join our team as a Bank Receptionist. As the first point of contact for our customers, you will play a crucial role in providing exceptional customer service and creating a positive experience for all who visit our bank.

Responsibilities:

- Greet and welcome customers as they enter the bank

- Answer and direct phone calls to the appropriate department or individual

- Provide information about bank products and services to customers

- Schedule appointments for customers with bank representatives

- Maintain a clean and organized reception area

- Answer customer questions and refer them to the appropriate department

- Collaborate with other bank staff to ensure a seamless customer experience

- Performs other duties as assigned

Requirements:

- High school diploma or equivalent

- Excellent communication and interpersonal skills

- Strong customer service skills

- Ability to multitask and prioritize tasks effectively

- Proficient in Microsoft Office and other computer applications

- Ability to work in a fast-paced environment

- Attention to detail and accuracy

- Professional appearance and demeanor