Receptionist
North Beach Rehabilitation Center, a skilled nursing facility, is currently recruiting for a dedicated Weekend 7p-7a Receptionist to join our growing team.
Shift details: Saturday and Sunday 7p-7a
Pay and Compensation: You will earn a competitive hourly rate.
North Beach Rehabilitation Center is conveniently located in North Miami Beach, just south of Aventura. We have worked hard to become an established member of the community, providing skilled nursing and rehabilitation care to residents and their family members. As a small center with only 99 beds, we excel at providing the customized skilled and therapeutic care our clients need and deserve. Come join our dedicated nursing team!
Responsibilities of the Receptionist:
- Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
- Answer telephones or switchboard during scheduled shift.
- Ensure phone calls are redirected to appropriate employee or department.
- Transfer callers to appropriate voicemail when employee is unavailable.
- Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Assist in the ordering, receiving, stocking and distribution of office supplies.
- Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
- Other special projects and duties, as assigned.
Requirements of the Receptionist:
- High school diploma or GED required or equivalent related work experience..
- Excellent phone etiquette skills required.
- Effective verbal and written English communication skills.
- Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
- Customer service oriented with the ability to work well under pressure.