Who You Are:
As Radiology Scheduling Coordinator for Catholic Medical Center (CMC), you'll be the backbone of our Invasive Scheduling department. You're a scheduling wizard with a heart for patient care. You thrive in a fast-paced environment, balancing multiple tasks with ease. Detail-oriented and compassionate, you understand the importance of every appointment and strive to ensure each patient's experience is seamless and stress-free.
This is a fully benefitted full time (32 hour/week) Monday through Friday position.This is a hybrid position, 2 days in the office and 3 days remote.
What You’ll Do:
- Schedule procedures and exams across various hospital departments, ensuring paperwork is completed promptly.
- Verify and update insurance information, reaching out to patients when necessary.
- Assist in patient registration when needed.
- Field incoming calls, providing accurate information and routing calls efficiently.
- Coordinate with referring physicians' offices to gather necessary information for procedures.
- Maintain meticulous records and documentation to ensure compliance with regulatory standards.
- Collaborate with colleagues across our satellite locations to streamline processes and ensure smooth operations.
- Respond to patient inquiries and concerns with empathy and professionalism, striving for swift resolution.
What You'll Bring:
- High school diploma or equivalent.
- 2-3 years of experience in a healthcare setting, preferably in scheduling and prior authorization.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to adapt to changing priorities and work effectively under pressure.
- Proficiency in basic computer applications and willingness to learn new systems.
- A commitment to upholding ethical standards and maintaining patient confidentiality.
Who we are:
Catholic Medical Center (“CMC”) is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire. CMC is the home of the nationally-renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country.
We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment.
CMC is proud to be named to the Forbes list of America’s Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc., and is based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States.
With our award-winning clinical programs, primary care network and dedication to community, CMC is fostering a healthier New Hampshire, every day.
Catholic Medical Center is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.