Quality Services Auditor / EMR Auditor / Memphis TN

We are hiring for:
Quality Services Auditor / EMR Auditor /Memphis TN
Location:
Memphis, TN
Type:
Temporary
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
The Quality Services Auditor's primary responsibility is to monitor the array of services and supports needed to facilitate timely, accurate, and high quality documentation for person centered plans through RHA's electronic medical records (EMR) system. This position will integrate best practices and procedures, collaborate with operational leaders, and provide strategies to users to ensure program utilization at its fullest potential.
Pay: $28.00-$32.00
Schedule: Full time Temporary 6-12 month position
Location: Knoxville, Nashville, or Memphis
Position Requirements:

• Bachelor's degree preferred
• Preferred background in Social/Human Services, Special Education, or Information Technology working with individuals with disabilities.
• Experience with Therap or other electronic health systems preferred.
• Good written and verbal communication skills with excellent self-discipline and patience.
• Valid drivers' license
• Ability to travel with specified region required.

Responsibilities:

• Analyzes the person-centered programs and service notes for accuracy and conciseness.
• Understands the Quality Review process for Clinical staff against state Service definitions.
• Executes local strategies for successful ongoing management of EMR software.
• Provides technical support to staff, as needed.
• Promotes effective communication between Clinical and Business teams to ensure timely authorizations.
• Liaison between corporate Quality Assurance and local staff to conduct periodic audits of service delivery.
• Working closely with Administrators to maintain communication and provide feedback, standardize procedures, expedite workflow and improve employee performance.
• Participates in committee meetings with QA, IT, Operations and other departments.

Skill requirements:

• Conflict resolution
• Computer skills
• Teaching complex, multi-step software
• Decision-making Complex problem-solving
• Customer Service
• Communication skills
• Ability to maintain good work attendance.
• Ability to maintain confidentiality.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.
Growth Horizons and Salisbury Behavioral Health are now a part of RHA Health Services.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.