Quality Improvement Director

Mercy Community Healthcare is excited to announce that we are hiring a Quality Improvement Director at our Franklin, TN location. Mercy exists to show the love and compassion of Jesus Christ by providing excellent healthcare to all and support to their families. Mercy provides comprehensive Primary Care in our Adult and Pediatric Clinics. Mercy also addresses Mental Health in our Department of Psychiatry and Counseling Center. As a Federally Qualified Healthcare Center (FQHC), Mercy primarily serves uninsured and underinsured patients in our community.
What Is in It for You?

• Work on a team with mission and purpose.
• Work with great people around you.
• Make a difference in your community.
• Competitive salary and benefits package including Medical, Dental, Vision, and 401(k).

What Is This Job All About?

• Providing leadership in the development of equitable and evidence-based quality of care identifying opportunities and strategies for clinical performance improvement.
• Directing and coordinating Quality centered accreditation, policy, and regulatory affairs initiatives.
• Providing overall direction necessary to ensure that clinical services are provided in accordance with standards established through state and federal regulations including the National Committee of Quality Assurance.
• Completing annual PCMH accreditation reports.
• Completing annual UDS yearly application.
• Direct oversight of state and federal grants
• Preparing reports and assesses compliance with accreditation standards and regulations related to clinical care outcomes in collaboration with leadership and staff.
• Identifying areas of vulnerability and directing the development of strategies to enhance compliance through PDSA cycles
• Assisting in the development, monitoring, and presentation of quality measures and initiative of payor contracts ex., TennCare-Medicaid, Medicare Advantage, and commercial contracts.
• Coordinating tracking and reporting of clinical and utilization outcomes,
• Focusing on improving outcomes by encouraging innovation; demonstrating the ability to anticipate obstacles and develop plans to overcome them.
• Demonstrating the ability to maintain high levels of customer and staff satisfaction by meeting organizational expectations; building and maintaining positive relationships with clinical staff and colleagues; interacting with all team members in a polite, friendly, and courteous manner; actively listens to assess staff needs; promotes a positive public image for the organization.

What We Need from You:

• Degree in Nursing preferred.
• Three years minimum of administrative leadership experience in Quality Improvement activities in an FQHC is preferred.
• Master's Degree preferred.
• Must be able to manage multiple deadlines required of him/her and of the departments he/she manages. This includes the ability to work toward multiple goals concurrently and set priorities according to schedules and guidelines
• Ability to express ideas effectively face-to-face, as well as in writing, in individual and group situations, adjusting language and terminology to the needs of the audience, and the ability to synthesize information received verbally and in writing.
• Outstanding skills in data collection, analysis, and presentation. Experience in the use of Excel for QI-related data management dashboard; Tableau.

This position is a key component to our patient experience at Mercy. Are you up for this great opportunity? Apply Today!!