At LGE (https://www.lgcorp.com/about/companies), we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and B2B solutions to innovations in digital signage, air conditioning, solar and vehicle components. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
Driving better future mobility
VS (Vehicle component Solutions) Company (https://www.lg.com/global/mobility) of LG Electronics focuses on commercializing environmentally responsible automotive components and core solutions based on LG’s proprietary technologies. A leading provider of core components for global car manufacturers, VS Company is supporting the emerging trend of the vehicle industry.
We are currently seeking a Contract Quality Engineer to join our team at the Troy, MI location.
Responsibilities:
- Weekly local warehouse visits to perform bench testing on incoming warranty returns
- Perform hardware/software (HW/SW) analysis on defective returns, including initial HW/SW analysis (DTC & Bench Test Confirmation, PCB Component Level investigations) on failure modules
- Lead the quality analysis of customer-reported failures (8Ds, 5phases, etc.), identifying potential root causes of failed parts and making recommendations
- Prepare comprehensive reports by collecting, analyzing, and summarizing data, driving actionable insights and recommendations
- Visit customer dealerships and plants if necessary (In & Out of State)
- Online vehicle forum monitoring as part of "early sensing" activity to proactively detect potential issues with LGE components
- Other duties as assigned
Qualifications:
- Bachelors Degree in Electrical Engineering, Mechanical Engineering, Computer Science or Industrial Engineering
- 3+ years of job related experience
- Proficient with Microsoft Office (Excel, PowerPoint, MS Office at an intermediate level)
- Technical knowledge in automotive electronics field (ECU testing and system level integration)
- Ability to Travel Domestically (Multiple Days)
Preferred (Not Required):
- Prior exposure to logging tools such as QXDM
- Experience with or knowledge of large production lines, Control Plans, PFMEAs, and process control
- Knowledge of Minitab, PowerBI, Six Sigma, 8D problem solving
- American Society of Quality (ASQ) certification as Certified Quality Engineer
- Experience with Product Failure Mode and Root Cause Analysis (SW + HW)
LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, Inc.,LG Electronics Vehicle Components U.S.A., LLC, and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.