Quality Control Supervisor

JELD-WEN is currently seeking a Quality Control Supervisorto join our growing team.

The Opportunity

We seek a highly motivated and experienced Quality Supervisor to join our team. The Quality Supervisor will ensure the highest level of product quality and drive quality improvement initiatives throughout our organization. This role is pivotal in enhancing product quality, customer satisfaction, and operational efficiency.

What You Will Do

Key Responsibilities:

• • Conduct product quality assessments and inspections to identify defects and deviations from established quality standards.
  • Develop and implement Quality Control procedures and protocols to ensure consistent product quality.
  • Lead/collaborate with cross-functional teams to investigate and resolve quality-related issues, including root cause analysis and corrective action plans.
  • Lead and facilitate the development of quality-related documentation, such as standard operating procedures, work instructions, and inspection criteria.
  • Perform risk assessments and assist in the development of risk mitigation strategies.
  • Monitor and analyze quality metrics, providing regular reports to management noting trends, recommending areas of focus, improvement strategies, and potential standard work changes as examples.
  • Conduct data analysis to identify trends and areas for improvement, presenting findings to the leadership team.
  • Develop and maintain a culture of Quality by developing/providing training and coaching to employees.
  • Track and report on the progress and impact of Quality initiatives.

Quality Assurance:

• • Assist in developing and maintaining the quality management system (QMS) in compliance with relevant industry standards and regulations.
  • Conduct internal audits and support external audits from regulatory bodies or customers.  Share findings with appropriate teams noting areas of focus for improvement or sustainment.
  • Ensure that all quality-related documentation and records are accurately maintained and accessible.
  • Stay current with industry trends and regulatory changes, updating processes and procedures accordingly.

Cross-Functional Collaboration:

• • Collaborate closely with sales, production, and supply chain teams to ensure seamless integration of quality initiatives.
  • Provide technical expertise and guidance on quality-related matters to all departments.
  • Serve as a liaison between the quality department and other functional areas to drive alignment and effective communication.

Other:

• • Comply with company policies and support company activities that improve competitive financial performance, regulatory compliance, and community acceptance.
  • Travel: Some travel may be required.

Who You Are

• Bachelor's or Associate Degree in a related field and one (1) to three (3) years' experience in a manufacturing environment, preferably in the window and door industry; or an equivalent combination of education and experience, to be determined by plant management.
• Proficiency in statistical analysis, data interpretation, and root cause analysis.
• Proven experience in quality roles within a manufacturing or similar environment.
• Strong knowledge of quality management systems and regulatory requirements.
• Exceptional communication and interpersonal skills.
• Strong leadership capabilities.
•  Excellent problem-solving skills and the ability to drive projects to successful completion.
• Experience with quality-related software tools and systems.

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About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN worldwide; LaCantina and VPI in North America; and Swedoor and DANA in Europe. For more information, visit jeld-wen.com.

In 2022, Newsweek named JELD-WEN as one of America's Most Trustworthy Companies. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will receive ten paid holidays throughout the calendar year. JELD-WEN does not accrue time off for salaried positions. We believe in mutual trust and workplace flexibility, therefore appropriate time off for vacation, illness, or other reasons will be agreed upon with your manager per our Flexible Paid Time Off Policy. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.

Expected pay for this role is between $67,500.00 to $112,500.00 per year and is based on experience and qualifications.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals' physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.