Quality Control Outbound Associate

Vivrelle is seeking a Quality Control Outbound Associate to play a critical role in its continued growth. Reporting directly to our Sr. Outbound Associate, this role will be responsible for Vivrelle's inventory and client experience. This position is vital to supporting our large and growing member community. 

At Vivrelle, we are committed to revolutionizing the luxury fashion industry by offering our members access to the world's most coveted designer pieces. Our team is made up of passionate, innovative, and driven individuals who are dedicated to providing exceptional service and experiences to our members. We believe that our employees are the backbone of our success, and we strive to foster a positive and inclusive work culture that encourages creativity, collaboration, and growth. As a member of the Vivrelle team, you will have the opportunity to work with like-minded individuals who are passionate about fashion, technology, and creating meaningful change in the industry. We offer competitive compensation packages, comprehensive benefits, and opportunities for career advancement and professional development.

With our fast-paced and dynamic work environment, you will have the chance to challenge yourself and grow both personally and professionally. Join us at Vivrelle and be a part of a company that is changing the face of luxury fashion.

Responsibilities:

• Cleaning Product Before Shipping: Responsible for ensuring that all products are thoroughly cleaned and vacuumed before they are shipped to our members. This will involve inspecting items for any dirt, dust, or debris, and using appropriate cleaning equipment and techniques to ensure that all items are in top condition.
• Quality Control: Responsible for Quality Control checks to ensure that all items are accurately cleaned, packed, and labeled according to our standards. This will involve inspecting items for any damage, and ensuring that all packaging materials are in good condition.
• Unboxing Effect and Member Satisfaction: Responsible for ensuring that our members receive an exceptional unboxing experience and are satisfied with their product. This will involve carefully inspecting and cleaning items to ensure they have met the Vivrelle standards. Making the order feel special and luxurious, and proactively addressing any member concerns or issues that arise.

Requirements:

• 1-2 years experience in the fashion and/or luxury space
• Experience in cleaning and or repairs
• Organized and detail oriented 
• Analytical thinking while being customer-focused and brand-obsessed
• Convey a can-do, positive attitude towards tackling challenges and opportunities
• Willing to roll up your sleeves and do what is necessary to get the job done
• Able to carry up to 10 lbs
• Familiarity with tech and start-up environment

Benefits:

• A competitive salary based on experience
• Stock options to eligible employees, giving them the opportunity to become shareholders in the company and reap the benefits of our success
• Marketplace Benefits: commuter, mental health resources, 24/7 teledocMedical and dental benefits to help you take care of your health and well-being
• A 401K retirement plan to help you save for your future
• A flexible vacation policy so that you can refresh, relax, and invest time in your interests (15 days, summer friday and WFH options)
• Access to a new closet of accessories, because our closet is now your closet!

$45,000 - $50,000 a year

Vivrelle is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Vivrelle celebrates and embraces diversity.