Quality Assurance Inspector/Specialist

Elbi of America, a tank manufacturer and plumbing materials wholesaler, is looking for a Quality Assurance Inspector/Specialist for its California warehouse, located in Anaheim, CA.

The ideal candidate has matured a couple of years of experience as Claims adjuster or in Quality Control/Inspection and is familiar with Plumbing products.

What We Offer:

• Opportunity to be a key member of a rapidly growing company, part of an international Group with 3 locations in the United States.
• Exposure to new ERP module implementation and process re-engineering.
• Competitive salary and excellent benefits package, including generous paid vacations, paid holidays, medical, dental, life insurance and a 401k plan with a robust company match.

What You’ll Be Doing:

• Be responsible for the quality control process
• Work with management to develop and implement Quality Assurance and quality control procedures
• Ensure Quality Assurance procedures are maintained
• Perform dimensional, visual, and mechanical Inspections and tests
• Identification of possible shortcomings and development of potential remedies in coordination with immediate supervisor
• Verify the product conformance to technical specification
• Verify the adherence to product legislation
• Perform quality control tests on sample items, using our testing equipment
• Ability to utilize inspection equipment. (Borescope, Calipers, Handheld X-ray Fluorescence Analyzer etc.)
• Be responsible for the Claims management process
• Accurate and complete documentation of rejection reports, quality records, and inspection data
• Collect, document, and evaluate claim data, assessing the legitimacy of claims received
• Interface with claimants and/or insurance companies to negotiate and settle claims
• Other duties as assigned

What You Need to Succeed:

• At least 2-5 years of relevant work experience in a Customer Service, Quality Control or Claims Administrator position
• Knowledge of ISO9001
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Demonstrated computer skills, including Microsoft Office suite.
• Prior knowledge of the plumbing industry and plumbing parts terminology is a plus.
• The ability and willingness to learn plumbing installation fundamentals is a must.