Quality Assurance Engineer

Middleby Coffee Solutions Group, based in Seattle, takes pride in manufacturing the highest quality commercial espresso and super automatic bean-to-cup machines. Our commitment to excellence is reflected in the Synesso and Concordia brand names, each known for distinct qualities that enhance the coffee experience. Synesso, celebrated for exceptional engineering and durability, empowers baristas to create the finest espresso drinks. Concordia, on the other hand, is renowned for speed and efficiency, offering an easy and elevated coffee experience.

Role Summary

As a Quality Engineer at Middleby Coffee Solutions Group, you will play a pivotal role in maintaining and enhancing the high standards of quality associated with the Synesso and Concordia brands. This position offers a unique opportunity to contribute to the precision engineering and innovation that define our products, ensuring that every machine produced meets the exact standards expected from Middleby Coffee Solutions Group.

Come join a dynamic, fast growing commercial espresso manufacturer with a focus on unsurpassed excellence.

Essential Duties and Responsibilities:

• Oversee all quality initiatives and processes for the Synesso and Concordia brands.
• Identify and distinguish design issues, vendor quality issues, and manufacturing process issues. Assist with corrective actions that prevent quality escapes to our customers.
• Manage Supplier quality performance trending, reporting, improvement, and development activities.
• Coordinate and oversee manufacturing process audits. Ensure adherence to all released manufacturing processes. Identify and address issues with the released process documents.
• Establish process to improve visibility, tracking, and status of customer quality issues, while creating an auditable record of customer quality RCCA activities.
• Coordinate with service, sales, and engineering to perform RCCA on field failures and customer quality issues.
• Provide NPI quality engineering support and advocacy. Be a champion for DFM, DFMEA, and PFMEA activities.
• IPQC and QMS process support: Coordinate with and support Production and Engineering in the creation, release, and on-going maintenance of manufacturing process documents.
• Identify and implement IPQC Inspections as needed.? Coordinate with ERP administrators and champions to leverage and implement the SyteLine QC Module IPQC inspection capabilities.
• Support and coordinate FAIR activities and in-house part approval and acceptance.? Coordinate the characterization, measurement, and fit testing of new parts, new part revisions, and new suppliers and vendors.
• IQC Inspection: Improve the IQC Inspection process for key parts or vendors with a history of quality issues. Coordinate with ERP administrators and champions to leverage and implement the SyteLine QC Module IQC inspection capabilities.?
• Coordinate and manage MRB activities and inventory.?
• Communicate with vendors and suppliers regarding non-conforming purchased parts.? Coordinate with Supply Chain on RTV activities and inventory management.?
• Ability to make sound decisions when it comes to quality v. production.
• Assess, approve, and coordinate the qualification and implementation of Supplier Change and Deviation Requests
• Oversee the daily activities of front-line quality inspector(s).
• Audit suppliers as needed.
• Assist with Agency inspections and requirements – UL, NSF, ETL, CE, CB Scheme

Qualifications:

• Minimum 3 years of Quality Assurance experience?in a manufacturing environment.
• BS in Engineering or Technical Degree.
• Familiarity with QMS standards (ISO9001, AS9100).
• Spreadsheet and Database knowledge.
• Competency with the use, maintenance, and calibration of metrology tools.
• Familiarity with reading engineering drawings and GD&T.
• Understanding of metal forming, machining, and welding

Nice to have:

• ERP (especially Syteline) Knowledge
• Team player, self-starter, owns their projects.
• SolidWorks and SolidWorks PDM knowledge
• Project Management Experience
• Familiarity with AQL sampling (ANSI/ASQ Z1.4, MIL-STD-105E)
• Prior experience working in manufacturing, preferably in the coffee industry and/or machinery, is a plus.

Perks and Benefits

• Extensive 401(k) plan with company matching.
• Generous paid time off
• 10 paid holidays
• Medical, dental, and vision plans for you and your family.
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability programs.
• Paid Life and accidental death and dismemberment insurance
• Unlimited Free Coffee on site and opportunity to work around people with passion for coffee!

MCSG. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status