Technology Help Desk jobs
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HELP DESK SUPPORT ANALYST I
This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...
| Company | Park Place Technologies |
|---|---|
| Address | Atlanta, GA |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | 2 months ago See detail |
Help Desk Support Analyst I
Park Place Technologies
Atlanta, GA
This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...
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Help Desk Analyst
Firsthealth Of The Carolinas
Pinehurst, NC
Help Desk AnalystReceives and triages all incoming support calls, logs all requests for service, system issues and subsequent resolutions in the Helpdesk database. Current enrollment in an information technology curriculum conside...
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Help Desk Support Analyst I
Park Place Technologies
Charlotte, NC
This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...
2 months ago seen See more...
Tier 1 Help Desk
Bigbear.ai
Columbia, MD
Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...
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IT Help Desk 1
Galles Chevrolet
Albuquerque, NM
Job Title: IT Help Desk Specialist Departments: IT and Service Reporting to: CIO FLSA Status: Non-exempt Position Summary Supports the CIO with the general IT Department activities related to the installation and maintenance of in...
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Help Desk Analyst
Careharmony
Nashville, TN
1-3 years of experience working in a Help Desk Analyst capacity. Understanding of networks and experience handling connectivity issues remotely. Minimum 1 year of experience with Office 365 administration. Functional understand of...
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Client and Help Desk Specialist
Eastern New Mexico University
Portales, NM
Provide technical customer service to clients. Manage Help Desk software. Escalate work tickets as needed. Hire, train, and monitor the performance of ITS student workers. Coordinate activities of ITS student workers. Monitor help...
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Help Desk Specialist
Edc Consulting
Albuquerque, NM
Handle telephone and ticket requests with courtesy, accuracy, and respect while receiving and distributing information as necessary. Install, inspect, maintain, and troubleshoot computers, network printers, phones, and other techn...
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IT Specialist I - Help Desk (Multiple Positions)
Fort Worth Independent School District
North Richland Hills, TX
Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...
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End User - Help Desk Support
Bct Llc
Columbia, MD
Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...
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Help Desk Support Technician
Decisionpoint | Cortek
Baltimore, MD
The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...
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HELP DESK TECHNICIAN II
Ignite
New Cumberland, PA
Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end users and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, came...
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Help Desk Analyst
Collin College
Frisco, TX
Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...
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- View all Collin College jobs - jobs in Frisco, TX
Airport Junior Help Desk Technician
City Of Cleveland
Cleveland, OH
Provide First Level Support:. Respond promptly to incoming Help Desk tickets and calls. Diagnose and resolve technical issues related to Cisco networking equipment, Microsoft operating systems, and phone systems. . Troubleshoot Ne...
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Help Desk Coordinator
Heinens Inc
Cleveland, OH
Provides fast, proactive responses to all phone calls and emails for IT related requests. Creates open tickets, resolve issues, and/or forward, as appropriate. Supports customers appropriately, with a sense of urgency. Works colla...
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Sales Analyst - Field Help Desk
Abbvie
Concord, NC
BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...
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Tier 1 Help Desk Technician
Tresco, Inc.
Las Cruces, NM
Provide end-user support and collaborate with Level 2 for troubleshooting. Manage equipment inventory and represent professionalism in customer service. Handle software installations, basic troubleshooting, and escalate when neces...
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Help Desk Specialist II
Abacus Solutions Group
Artesia, NM
Set up or repair computer equipment and related devices. Maintain system capabilities by testing existing equipment and programs. Try out new systems and software. Document changes, revisions and problems. Train users on proper us...
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IT Level II Help Desk
Remington Hotels
Dallas, TX
Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...
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Tier III Application Support Help Desk
Dane Llc
Arlington, VA
Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...
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Help Desk / Technical Support
Eon Applications, Inc.
McKinney, TX
Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...
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IT Help Desk - Tier 1 Onsite Support Positions (WGLS)
Netops Consulting Llc
Cleveland, OH
We have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:Th...
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IT Level II Help Desk
Remington
Dallas, TX
Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...
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Help Desk Technician - Tier I
Sabio Systems, Llc
Albuquerque, NM
Responds to all telephone calls and/or e-mail by staff inquiring about technology problems or the status of repairs within established service level agreements (SLA). Provide technological support to local & remote locations in ac...
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IT Analyst / Help Desk
Symbiotic Services
Dallas, TX
Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...
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Help Desk Analyst
Banyan Medical Solutions Llc
Omaha, NE
Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...
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HELP DESK TECHNICIAN III
Ignite Fueling Innovation
New Cumberland, PA
This tier also tracks and provides metrics or other reports to the Program Manager and government lead as requested.HELP DESK (HD) TECHNICIAN III Description: Education: BS degree in computer related field. Knowledge of a wide ran...
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Help Desk Rep II
Ncr Atleos
Frisco, TX
Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...
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Help Desk Analyst
Latitude, Inc.
Omaha, NE
The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...
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- View all Latitude, Inc. jobs - jobs in Omaha, NE
Help Desk Technician I
Garver
Frisco, TX
Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...
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- View all Garver jobs - jobs in Frisco, TX
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