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HELP DESK SUPPORT

Possess High School Diploma or equivalent. Hold one of the following certifications within 6 months of commencing work : CCNA-Security, CySA , GICSP, GSEC, Security CE, CND, SSCP....

CompanySt2 Mantech Advanced Systems Intl
AddressWashington, DC
CategoryInformation Technology
Salary$58k-73k (estimate)
Job typeFull Time
Date Posted 3 weeks ago See detail

Help desk support

St2 Mantech Advanced Systems Intl

Washington, DC

$58k-73k (estimate)

Possess High School Diploma or equivalent. Hold one of the following certifications within 6 months of commencing work : CCNA-Security, CySA , GICSP, GSEC, Security CE, CND, SSCP....

3 weeks ago seen See more...

Help Desk Technician II

Lenderworks

Merrifield, VA

$59.3K - $75.1K a year

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

4 weeks ago seen See more...

Cleared Help Desk Manager

Tiag

Springfield, VA

$69.3K - $87.8K a year

Manage and oversee ticket tracking systems such as ServiceNow to assign, review, and ensure proper routing of tickets, and close them. Manage a team of technicians to perform computer troubleshooting and setup processes requiring...

4 weeks ago seen See more...

Patient Care Programs-Help Desk Specialist

Apidel Technologies

Tallahassee, FL

*** Provide technical assistance and customer service for the Department of Health Bureau of Communicable Diseases Patient Care ProgramsAttend the webinar and training sessions archived and available for view in the Department's d...

4 weeks ago seen See more...

Help Desk Intern, Colorado

Agc Biologics

Longmont, CO

Internal customer support. Assist the Help Desk in the maintenance and deployment of user devices and associated software e.g. laptops, desktops and mobile devices. Assist in troubleshoot problems with the operation, performance a...

4 weeks ago seen See more...

Help Desk Technician IV

Mission Multiplier

Scott Air Force Base, IL

Laptop/desktop setup and support both unclassified and classified environment. Responsible for Tier 1 Help Desk coverage as first line technician servicing customers which comprise of military, civilian, and contractor within Head...

4 weeks ago seen See more...

Maintenance Specialist, Facilities Help Desk

Speedway

Enon, OH

We're committed to bringing passion and customer focus to the business.Manage incoming Maintenance related calls in a Contact Center environment. Navigate IDS, ServiceNow, Inform.net, and other Maintenance materials. Create work...

4 weeks ago seen See more...

Help Desk Specialist, Associate

Georgia State University

Atlanta, GA

Generous benefits include health, dental, vision, tuition assistance programs, retirement, etc. A knowledge-sharing organization that works collaboratively with diverse partners. A flexible work environment. Professional developme...

4 weeks ago seen See more...

Help Desk Specialist

Rejis Commission

Missouri, United States

Strong Customer Service Attitude, verbal, and written communication skills Proficient knowledge and working experience using Microsoft Word and Excel Proficient ability to provide level one support for PC Desktop / Windows & Explo...

4 weeks ago seen See more...

Software Support Specialist (Help Desk)

Teksystems

Zionsville, IN

80% of time supporting tier 1 tickets but another team wants to utilize this person and they are more specialized (seed genetics and bio sciences). Responsibilities: Resolve Tier 1 level security requests, perform cache refreshe...

4 weeks ago seen See more...

Help Desk Support - IT

Southlaw P C

Overland Park, KS

401k with Matching Up To 3%, Over a 3 Year Vesting Period. Medical - 100% Base Rate Paid by the Firm. Dental - 100% Base Rate Paid by the Firm. Vision - 100% Base Rate Paid by the Firm. Life Insurance. Long and Short Term Disabili...

4 weeks ago seen See more...

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

4 weeks ago seen See more...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

4 weeks ago seen See more...

Program Trainee I - IT Center Student Help Desk

York State Department Of Labor

New York, NY

Assists IT Center Student Help Desk with day-to-day tasks. Includes, but is not limited to wireless configuration, Residential Network (ResNet) configuration, Internet connections, Virus protection and removal, Hardware troublesho...

a month ago seen See more...

Help Desk Technician

Ethan Allen Workforce Solutions

Middletown, NY

Proficient understanding of standard software programs such as Microsoft Office, Windows, Outlook, and Office 365. Excellent communication skills in English, both verbal and written, to interact effectively with users and colleagu...

a month ago seen See more...

Help Desk Support Specialist

Southwestern College

Chula Vista, CA

Serves as the initial point of contact for customers seeking technical assistance over the phone, email, or work order system; uses diagnostic techniques, asking pertinent questions and offering remote desktop assistance; determin...

a month ago seen See more...

Help Desk Analyst II - Now Hiring

Nicklaus Children's Hospital

Miami, FL

Bachelor's Degree in Computer Science/ Information Systems/related major or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment (Required) 5-7 years of troublesho...

a month ago seen See more...

iManage Help Desk Technician

Access One Inc.

Tipp City, OH

An opportunity to grow your career and expand your knowledge. Professional development and growth through continual learning. Recognition of all your accomplishments, large and small. A chance to relax and enjoy your co-workers at...

a month ago seen See more...

Help Desk Analyst

Abel Personnel, Inc

Honolulu, HI

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. Provides polite and friendly cus...

a month ago seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

a month ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

a month ago seen See more...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

a month ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tennessee, United States

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

a month ago seen See more...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

a month ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

a month ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tate, GA

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

a month ago seen See more...

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

a month ago seen See more...

Help Desk Analyst

Magicforce

Conyers, GA

$19 - $20 an hour

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Oversee the daily performa...

a month ago seen See more...

Help Desk Analyst

Pursuit Aerospace

Morton, IL

$36.3K - $46K a year

Perform installation of PC hardware and software. Perform onboarding and deboarding duties for end users Assist in network and hardware troubleshooting. Assist in performing preventative maintenance and upgrades on servers. Help t...

a month ago seen See more...

Help Desk Analyst

Info Origin, Inc.

Conyers, GA

$33.2K - $42.1K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

a month ago seen See more...

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