Technical Support Engineer jobs in Maryland

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MANAGER, TECHNICAL SUPPORT

Monitors and drives supervisors and staff performance. Works to increase team efficiency and effectiveness. Monitor operational activity (volumes, key performance indicators/metrics, corrective action reporting, performance plans,...

CompanyPowerschool Group Llc
AddressRemote
CategoryInformation Technology
Salary$65,000 - $90,000 a year
Date Posted 2 months ago See detail

Manager, Technical Support

Powerschool Group Llc

Remote

$65,000 - $90,000 a year

Monitors and drives supervisors and staff performance. Works to increase team efficiency and effectiveness. Monitor operational activity (volumes, key performance indicators/metrics, corrective action reporting, performance plans,...

Engineering Tools Technical Support Analyst - JIRA, Bitbucket, Confluence

Bae Systems

United States

Design, operation and support of Software Engineering Tools. Administration and operational support of multiple Software Engineering application environments across BAE Systems. Troubleshoot performance, availability and overall h...

Technical Support Representative - Tier 1

Granicus

Remote - Oregon, United States

Respond to customer inquiries via phone, email, or chat to provide technical assistance and support for Granicus applications.. Resolve customer inquiries by utilizing troubleshooting techniques, providing guidance and instructio...

Junior Customer Support Engineer

Analyst1

Remote

$61.1K - $77.3K a year

Monitor and respond to new requests to the support team. Conference call with customers to troubleshoot issues and gather information. Directly access and manage SaaS and/or PaaS instances of our software. Learn and train others o...

Technical Support / Customer Service Representative

Webhelp

United States

$27.6K - $34.9K a year

Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broa...

WordPress Developer Support Engineer

Idaho National Laboratory

Remote

$111K - $141K a year

Working to completion includes working with the testing organization and customers to validate those solutions meet needs and quality expectations.Frequent contact with customers to communicate progress and ensure that it is consi...

Technical Support Specialist - Robotics

Branex Group

Michigan, United States

Up to $35 an hour

Discuss, diagnosis, and resolve issues related to repairing robots (including operational and process issues) as reported by customers and/or Service Engineers. Answer Technical Support requests (via phone call, email, or webchat)...

Telecom Support Engineer

Gvd Systems Llc

Remote

$30 - $35 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Day shift. Production Support: 4 years (Required). Order management system: 2 years (Required)....

Product Support Engineer

Bigcommerce

United States

Use trace analysis, debug skills, code, and proprietary tools to analyze system problems, develop and test solutions for higher priority/more complex issues. Perform analysis techniques to manage critical situations that involve t...

Technical Support Coordinator

St. Edward'S University

Texas, United States

Medical & Rx Coverage - Blue Cross Blue Shield (HSA & FSA Available)Dental - Guardian DentalVision - Guardian/Davis Vision PlanShort Term Disability (STD) Insurance Long Term Disability (LTD) Insurance Life & Accidental Death & Di...

Technical Support Specialist - Now Hiring

Rollins College

Florida, United States

15 Days - Paid Time Off (vacation, sick and personal time). 10 Days - Paid Holidays. 5 Days - Paid College Closure Days. Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire). 100% Employer-Funded...

Technical Support - Plumbing Helpdesk ( REMOTE )

Facilities Resource Group

Michigan, United States

$18 - $22 an hour

LOCATION: Remote. STARTS: ASAP upon approval. PAY: $16 - $22 / Hour (BOE). TYPE: Full Time / Permanent + Benefits. HOURS: 40 50 / Week. SCHEDULE: Mon Fri, 1st Shift (5a-2p OR 8a-5p). Answer high volume of inbound calls profess...

Tier 1 Support Engineer

Avoxi

Remote

$58K - $73.5K a year

Solution minded / Problem Solver Self-driven Lifelong learner High energy Uses data to make decisions Desire to learn Technical aptitude for finding solutions to problems Contact Center Experience Customer facing experience SaaS /...

Technical Support Associate

Secureframe

Remote

$56.9K - $72K a year

Be a technical product knowledge expert on our platform with guidance from team members. Use your technical aptitude and customer service skills to resolve questions and issues for users. Provide timely and accurate responses to c...

Technical Support Specialist

Minute Media

Remote

$55,000 - $65,000 a year

Provide Technical Support on a day-to-day basis for customers, platform users, and Internal Company teams. Take ownership and initiative to navigate towards resolutions, which include research, troubleshooting, and following stand...

Sr. Technical Application Engineer - Southeast Region

Hubbell Incorporated

Missouri, United States

United States, Missouri, St. Louis

Collaborate with Sales Directors to scope technical solutions to address utility requirements, and recommend solutions that optimize value for both the customer and Hubbell. Develop and deliver demonstrations of hardware and softw...

Cloud Operations Engineer (AWS Production Support)

Cgi

Remote - Oregon, United States

Linux. Terraform....

Sales support for technical products - Westside, United States - Apex Solutions

Apex Solutions

United States

A motivated sales team and open working atmosphere for good collaboration. Opportunities for further education to expand your technical knowledge and pursue professional interests. Flexible working hours including flextime, mobile...

Developer Support (API) Engineer

Yubico

United States

Design, build and maintain connector apps based on key IDPs (e.g., Okta, Microsoft and Ping Identity) platform specifications.. Provide technical consulting and integration support to prospective and current customers, ISVs, and...

Staff Technical Marketing Engineer

Twilio

United States

parental leave, sick time, 401(k)

Craft positioning, messaging and a differentiated narrative that resonates with developers and customers about ETI's portfolio of work. Create content that breaks down the complex into the understandable while telling stories with...

Cloud Support Associate Engineer

Canonical

United States

Work from your remote home office and provide technical support for employees.. Be available to take ownership of new cases via telephone, email and web. Act as an internal customer advocate keeping them updated in a timely manner...

Technical Writer Application Engineer

Saic Motor

Remote - Texas, United States

Proficient with Power BI, SharePoint, and other similar tools Assist /Create/Update Standard Operating Procedure (SOP) Documents and other technical process documentation with standardized approach. Detail-oriented with a commitme...

Senior Manager, Technical Product Management - TFT, Tools & Engine

Riot Games

United States

Define and lead a vision, strategy and roadmap for the Tools & Engine team in order to support development and content creation, and improve the game engine to ensure a quality mobile and PC player experience for Teamfight Tactics...

Sr Technical Marketing Engineer (AI/ML-powered Cloud Security)

Palo Alto Networks

United States

Develop, constantly refine, and execute the Technical Marketing plan. Responsible for creating, maintaining, and delivering effective technical tools, whitepapers, demos, videos, and technical training for sales, customers, and pa...

Quality Engineer - Production Support

American Honda Motor Co Inc

Ohio, United States

Analyse parts to the drawing and specifications to assure conformance. Assure problem containment of parts and completed body units. Authority to remove parts from CBU for investigation. Responsible for reviewing the previous shif...

Senior Technical Marketing Engineer

Grafana Labs

United States

Teach our audiences about Grafana Labs observability approach and how it can be valuable to them, introducing them to new concepts which can help them achieve their goals.. Create, roll out and maintain technical content such as p...

Head of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Project Engineer Technical Documentation

Wartsila

Delaware, United States

Technical-logistic support of customers and delivery of contract commitments to customers. Creation of specifications and quantity frameworks as well as the associated calculations in the preparation of quotations. Preparation of...

IT Technical Analyst/Informatics Support Specialist

Rebiotix Inc

Minnesota, United States

IT Technical Analyst/ Informatics Support Specialist...

Technical SEO Support Lead

Saas.group

Remote

$62.3K - $78.9K a year

With your help, Seobility customers will be even more successful and satisfied: you respond to inquiries and always find the right solution to their needs. You are a driven and hands-on expert who is eager to take on a leadership...