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Technical Support Engineer jobs in New York

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TECHNICAL SUPPORT ENGINEER

Troubleshooting guru: diagnose and resolve technical issues related to customer alarm and fire systems, ensuring their seamless operation. Communication expert: clearly explain complex technical concepts to customers, fostering tr...

CompanyRapid Response Monitoring
AddressSyracuse, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Technical Support Engineer

Rapid Response Monitoring

Syracuse, NY

Troubleshooting guru: diagnose and resolve technical issues related to customer alarm and fire systems, ensuring their seamless operation. Communication expert: clearly explain complex technical concepts to customers, fostering tr...

3 weeks ago seen See more...

Technical Support Engineer

Rapid Response

Syracuse, NY

Troubleshooting guru: diagnose and resolve technical issues related to customer alarm and fire systems, ensuring their seamless operation. Communication expert: clearly explain complex technical concepts to customers, fostering tr...

3 weeks ago seen See more...

IT TECHNICAL SUPPORT ENGINEER

Telmar Group

New York, NY

Act as the primary contact for all Splashlight IT and TECHNICAL SUPPORT issues under the direction of the VP, IT & Security, and team. Provide end-user support for laptops, workstations, displays, phones, printers, cables and rela...

a month ago seen See more...

IT TECHNICAL SUPPORT ENGINEER

Splashlight & Telmar

New York, NY

Act as the primary contact for all Splashlight IT and TECHNICAL SUPPORT issues under the direction of the VP, IT & Security, and team. Provide end-user support for laptops, workstations, displays, phones, printers, cables and rela...

a month ago seen See more...

Technical Support Engineer

Stand 8

New York, NY

Bachelor's degree, preferably in Management Information Systems or Computer Sciences. 4+ years of progressive work experience providing IT supporting and implementing end user systems in an enterprise environment. Working knowledg...

2 months ago seen See more...

Technical Support Engineer

Abnormal Security

New York, NY

2+ years experience in a fast-paced, enterprise product support environment. Basic understanding of, and prior experience successfully troubleshooting, issues involving email security fundamentals (i.e., DNS settings, MX Records,...

2 months ago seen See more...

Technical Support New

Regal.io

New York, NY

Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers). Resolve a wide range of inquiries - end-user training, integration debugging, and bug resolution - to drive product adoption and custom...

20 hours ago seen See more...

Support Engineer Technical Lead

Hbk Capital Management

New York, NY

Bachelor's degree, preferably in Management Information Systems or Computer Sciences. 6+ years of progressive enterprise infrastructure exposure supporting end user systems in an enterprise environment. 2+ years engineering and im...

3 weeks ago seen See more...

Technical Support & Documentation Specialist

Child Mind Institute

New York, NY

Provide user support to both external users and internal collaborators for the C-PAC software platform, a neuroimaging analysis software platform implemented mainly in Python. Communicate with users and collaborators within the fi...

2 weeks ago seen See more...

Senior Director, Technical Support

Aspca

New York, NY

$169,000 - $181,000 a year

Provide strategic leadership and vision for the IT help desk department Monitor and manage a team of IT professionals, ensuring they have the tools and training needed to excel Foster a collaborative and customer-centric approach...

2 weeks ago seen See more...

Equipment Technical Support Technician

Ats Automation Tooling Systems Inc

Herkimer, NY

Promote customer satisfaction. Inform customers of and promote SP Scientific products and services. Provide training assistance in equipment operation and maintenance. Test, troubleshoot, repair and service most complex systems pr...

3 weeks ago seen See more...

Technical Associate (Software Engineer) - IT - Outage Management Systems

York State Department Of Labor

New York, NY

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards...

3 weeks ago seen See more...

Support Engineer

Retool

New York, NY

$97,600 - $114,600 a year

Work with our Enterprise users daily via email, Slack, and Zoom. Troubleshoot new bugs and formalize bug reports. Collaborate closely with engineering teams to address complex problems. Represent customers internally and advocate...

4 weeks ago seen See more...

Application Support Engineer

Doran Jones Inc.

New York, NY

Diagnose and resolve Levels 1 & 2 Application Support issues. Provide written Root Cause Analysis (RCA) for each issue; in some cases, directly address the root cause by implementing fixes in code or configuration. Maintain and ma...

4 weeks ago seen See more...

Intern US Summernaut - IT Support Engineer

York State Department Of Labor

New York, NY

Resolve, transfer or escalate IT tickets raised by internal employees. Work in an international IT support team to solve issues globally. Troubleshoot and resolve various technical issues via phone, email and remote control. 1st c...

a month ago seen See more...

Technical Support Specialist

Abacus Business Computer

Flushing, NY

$20 - $26 an hour

401(k). Health insurance. Paid time off. Referral program. Tuition reimbursement. Bonus opportunities. Monday to Friday. Weekends as needed. Will you require visa sponsorship now or in the future? Customer service: 1 year (Require...

a month ago seen See more...

Technical Support Representative

Empire Access/North Penn Telephone

Prattsburgh, NY

$19 - $21 an hour

Deliver service and support to customers and end-users using and operating automated call distribution phone software, via remote connection over the Internet, or in person. Interact with customers to provide and process informati...

a month ago seen See more...

Senior Production & Technology Support Engineer (Remote)

Nbcuniversal

New York, NY

Support live programming for NBCU Local, MSNBC, CNBC, TODAY, Nightly News, Dateline, Telemundo, and other NBCU shows and networks. Responsible for the support of live production operations within the facility for on-air production...

a month ago seen See more...

NOC support engineer

Infosys

New York, NY

Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of Information Technology experienceWilling to work in 24/7 support environment which includes working i...

a month ago seen See more...

Technical Support Associate

Wyrestorm Technologies Corp

Round Lake, NY

$17 - $21 an hour

Receive, issue and test RMAs for WyreStorm Technologies. Accept questions or concerns of all WyreStorm customers in the form of calls, E-mails and online chats. To. Assisting in updating stock inventory when necessary. Maintainin...

a month ago seen See more...

Desktop Support Engineer - (Fulltime) NYC

The Dignify Solutions, Llc

New York, NY

Exposure to and knowledge of Microsoft Active Directory and Office 365 concepts and administration. Experience handling L2/L3 troubleshooting for Windows & MAC OS. Experience with Citrix and Microsoft Remote Desktop concepts and a...

a month ago seen See more...

Audio Visual Technical Support Specialist

Ams Staffing, Inc.

New York, NY

Setup, test, maintain, operate, and tear down all audiovisual (AV) and videoconference (VTC) equipment, e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio system...

a month ago seen See more...

Director Station Programs and Technical Support

Metropolitan Transportation Authority

Brooklyn, NY

$109,876 - $173,675 a year

Excellent management skills and experience in planning, directing, and resolving complex operational issues. Strong negotiation, writing and verbal communication skills. Knowledge of design/build construction practices and operati...

a month ago seen See more...

Technical Support Specialist

Merchant Industry Llc

New York, NY

Job Duties and Responsibilities Install, configure, and support the company's multiple point of sale (POS) hardware and software solutions. Troubleshoot and resolve technical issues remotely, including errors with payment system h...

a month ago seen See more...

IT OPERATIONS TECHNICAL SUPPORT II - White Plains, NY

Lumen Technologies

New York, NY

Weve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Join us as we digitally connect t...

a month ago seen See more...

POS Technical Support Manager

Merchant Industry Llc

Astoria, NY

Oversee the day-to-day operations of the POS Technical Support team. Handle escalations to resolve merchants Technical Support issues relating to payment processing. Develop and implement efficient support processes and procedure...

a month ago seen See more...

Senior Support Engineer (remote)

Rutter

New York, NY

$140,000 - $160,000 a year

Own first level of technical support for all our customers. Youll triage all incoming support issues in a timely manner during business hours. You'll work on tooling and customer-facing functionality to help customers be more suc...

a month ago seen See more...

Technical Support Representative- Network/ Infrastructure

Ivci

New York, NY

$28 - $39 an hour

Responsible for troubleshooting of issues that are presented to you. Responsible for the accurate logging of all activities related to customer issues. This includes keeping problem tickets accurate with current status. Troublesho...

2 months ago seen See more...

Audio Video and IT Support Engineer

Chelsea Technologies

New York, NY

*Must be located within or around New York area. *Must possess a valid drivers license and be able to commute to client onsite. Visit clients to complete onsite tasks, projects and provide support. You will act as the single poin...

2 months ago seen See more...

Technical Support Specialist

Yai - Seeing Beyond Disability

Bayside, NY

$26.44 an hour

Identifies information technology needs across assigned region and facilitates all site equipment installations and deployments, including, but not limited to installing and configuring computer hardware, software, systems, networ...

2 months ago seen See more...

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