Technical Writer Application Engineer

Job Description

Description

Help support our nation’s Veterans by joining our high-performance, financial technology team. The Technical Writer Application Engineer will prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, and user documentation. Gather and analyze technical and product information from various sources to document new or changing product functionality.  Work in a time sensitive environment with the ability to self-manage.

The key responsibilities for this position include:

• Proficient with Power BI, SharePoint, and other similar tools
• Assist /Create/Update Standard Operating Procedure (SOP) Documents and other technical process documentation with standardized approach.
• Detail-oriented with a commitment to accuracy and precision in all tasks, from data analysis to documentation
• Coordinate content creation across multiple documents continuously with competing deadlines
• Perform quality reviews and peer reviews across technical and nontechnical documents.
• Evaluate document quality based on accuracy, substance, and quality of written content.
• Create narrative content for proposal sections and other assignments from scratch based off graphics and/or using "SME interviews" to author prose and validate it with technical system engineers, architects, and other SMEs.
• Use SAIC style guides and know which documents to apply to which style guide
• Knowledge of Windows 10 and MS Office Suite 365 including Microsoft Teams       
• Provide excellent customer service experience ·        
• Excellent writing skills
• Excellent analytical skills
• Ability to take initiative and ownership of tasks/projects/writing projects.
• Time management skills
• Ability to multitask.

Qualifications

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Math, or other analytical or technical discipline preferred.
• 5 years of relevant experience
• 4 years of additional relevant experience may be substituted for education.
• Strong verbal and written communication skills.
• Attention to detail and excellent customer service.
• Ability to work well in a team environment.
• Capable to work under pressure, handle multiple tasks simultaneously.
• Experience providing services to the federal government and/or the Department of Veterans Affairs is preferred.

Preferred Qualifications

• Knowledge of Electronic Commerce products and services
• Knowledge of Data Analytics general processes

Target salary range: $85,001 - $95,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.