Telecom Support Engineer

Job Title: Telco Support Engineer
Location: 100% REMOTE
Duration: 12+ months
Interview: Skype/Phone
Visa: USC, GC

Job description:
*Support engineer - troubleshooting tickets.
*4-5 years of hands-on experience - production support experience
*Amdocs Operational Support Systems; incident/problem management
*L1-L2 Triage experience
*OSS/BSS experience
*Order Management, OM or Order Block

Job Type: Contract

Pay: $30.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Production Support: 4 years (Required)
• Order management system: 2 years (Required)

Work Location: Remote