Service Desk Support jobs in Arlington, VA

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SERVICE DESK TECHNICIAN

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

CompanyEmpower Ai Inc.
AddressAlexandria, VA
CategoryInformation Technology
Salary$46.1K - $58.4K a year
Job typeFull-time
Date Posted 2 hours ago See detail

Service Desk Technician New

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

Support Services Specialist 1

The Tatitlek Corporation

Arlington, VA

Serve as Bureau of Diplomatic Security point of contact for travel-related inquiries and approver of Bureau travel in E2. Make travel arrangements based on travelers' intentions and known preferences ensuring all preparations are...

Support Service Specialist I (Travel)

H4 Enterprises

Arlington, VA

$35.4K - $44.8K a year

Serve as Bureau of Consular Affairs point of contact for travel-related inquiries and approver of Bureau travel in E2. Makes travel arrangements based on travelers' intentions and known preferences ensuring all preparations are in...

Social Media Support Specialist, Public Service Recruitment (Remote)

Fors Marsh

Arlington, VA

Responsible for regular interaction with potential recruits through Social Media to answer any questions regarding the Army National Guard with goal of prequalifying these individuals. Actively responds to and moderates comments,...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

Service Desk Analyst 2

Intuit

Washington, DC

...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

IT Help Desk Support Specialist

Csa - Careers

Washington, DC

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates.. Install, support, troub...

Help Desk Support Specialist II

The Mil Corporation

Washington, DC

$45,000 - $55,000 a year

Provide customer service support during one of three 8-hour shifts, by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals. Manage service requests, escalating as appropriate wit...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

Mid-level Help Desk Support Technician

Chenega Mios

Washington, DC

$61.3K - $77.6K a year

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals...

Support the NAWCAD IT Enterprise Support Services

Saic Motor

WASHINGTON, DC

Cloud Network Systems Administrator Network and Computer Systems Administrator Computer Hardware Engineer Computer Network Architect Computer Network Support Computer Systems Analyst Information Security Analyst Minimum education,...

Director of Student Support Services

Idea Public Charter School

Washington, DC

$110,000 - $120,000 a year

Provide leadership and supervision for the special education program, including the development, implementation, and monitoring of individualized education plans (IEPs) for students with disabilities. Ensure compliance with federa...

Program Manager, Nuclear Weapons Surety, Policy and Compliance Support Services

Arservices

Washington, DC

Description Surety Policy and Engineering support Assessments, Analysis, and Modeling for threats to Nuclear Weapons security Strategic Planning Support Engineering Oversight of requirements management...

Human Resources Specialist: Staffing Support Services

The Tatitlek Corporation

Washington, DC

$48 an hour

Qualifying applicants/employees. Assist in qualifying applicants for advertised positions within USA Staffing and by name requests in accordance with NGB and OPM policy/instructions. The contractor must have knowledge of OPM or NG...

Financial Support Services

Lambert Financials Llc

Washington, DC

$30 - $60 an hour

Processing accounts payable to include vendor invoice payments in company's financialsystem. Assisting with daily budget tasks including but not limited to requirements tracking and budget forecasting. Completing annual internal c...

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

Service Desk Representative - 1st Shift

Kadiak, Llc

Vienna, VA

$54.2K - $68.6K a year

Providing answers to general IT-related questions. Managing the customers ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruption...

Senior Service Desk Specialist - Top Secret clearance

V2X

Springfield, VA

What You'll Do . The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for...

Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required

Highlight Technologies

Suitland, MD

Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...