Help Desk Technician jobs in North Carolina

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HELP DESK TECHNICIAN

State-of-the-art Facilities. On-demand Pay. Benefits begins after 30 days. Low-cost lunches. Free Membership to our gym and indoor pool. Shift differential. Work-life Balance. Growth. Competitive Wages....

CompanyThe Davis Community
AddressWilmington, NC
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 days ago See detail

Help Desk Technician

The Davis Community

Wilmington, NC

State-of-the-art Facilities. On-demand Pay. Benefits begins after 30 days. Low-cost lunches. Free Membership to our gym and indoor pool. Shift differential. Work-life Balance. Growth. Competitive Wages....

IT Help Desk Technician

Propharma Group

Raleigh, NC

ProPharma Group is the leading global, independent, single-source provider of regulatory, clinical, and compliance services serving pharmaceutical, biotechnology, and medical device companies. Our team of experts brings a comprehe...

IT Help Desk Technician

Mcgee Corporation

Matthews, NC

Provide first-line technical support to end-users - document hardware and software issues, communicate with IT team, assist with resolution (escalating as necessary). Assist with onboarding procedures for new employees, ensuring t...

Help Desk Technician I

Rcn Capital

Charlotte, NC

Required Skills: Multi-Tasking: Ability to work on multiple deadline driven projects or issues simultaneously and with a keen sense of urgency. Establish communication with supervisory and management personnel in order to to repor...

Help Desk Technician I

Ticketnetwork, Inc

Charlotte, NC

Provide 1st level technical support; answering support queries via service desk, phone, email, and web. Takes ownership of user problems and is proactive when dealing with user issues. as well as effectively escalating more in-dep...

IT Help Desk Technician

Intratek Computer, Inc.

Charlotte, NC

Up to $23 an hour

IT Service Desk (phone support). Remote (First Shift- M-F - 8am-5pm). Charlotte, NC. Pay rate depends on experience. medical benefits. Paid vacation. Paid holidays. Answering Tier 1 technical support questions in a call center env...

Senior Help Desk Technician

Spencer Health Solutions

Morrisville, NC

Provide Tier 3 incident management, diagnosis, escalation, tracking, and resolution. Provide outstanding customer service and a positive support experience by interfacing directly with employees on issues, communicating in a clear...

Tier 2 Desktop Technician, Help Desk Support

Alpha Omega Integration

Asheville, NC

Respond to requests for technical assistance via phone, e-mail, or the NCEI Jira ticketing application.. Support walk-up requests from NCEI employees when its not feasible for the employee to submit a support request. Provide...

IT Help Desk Support Technician

Infoservices Llc

Raleigh, NC

$43.3K - $54.8K a year

8 hour shift. Raleigh, NC 27612 (Required). Raleigh, NC 27612: Relocate before starting work (Required)....

Help Desk Analyst - Charlotte, NC

Network Essentials, Inc.

Charlotte, NC

IT Support relating to technical issues involving Microsofts core business applications and operating systems. Support of disaster recovery solutions. Basic technical support at the network level: WAN and LAN connectivity, router...

Help Desk Analyst

Firsthealth Of The Carolinas

Pinehurst, NC

Help Desk AnalystReceives and triages all incoming support calls, logs all requests for service, system issues and subsequent resolutions in the Helpdesk database. Current enrollment in an information technology curriculum conside...

Help Desk Support Analyst I

Park Place Technologies

Charlotte, NC

This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...

Sales Analyst - Field Help Desk

Abbvie

Concord, NC

BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...

Help Desk Manager

Infranet Technologies Group

Rocky Mount, NC

Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...

Systems Admin/Service Desk Technician

Spathe Systems

Fayetteville, NC

Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...

Part-Time Help Desk Support Specialist

Edray

Charlotte, NC

Currently pursuing or recently completed a degree in Information Technology. Computer Science. or a related field. Strong passion for technology and a desire to learn and grow in IT. Excellent communication and interpersonal skill...

Service Desk Technician

Marken

Durham, NC

Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...

Service Desk Technician - ITIL Methodology

Raag Solutions

Raleigh, NC

Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...

Service Desk Technician

Interbase Corporation

Raleigh, NC

HiI am looking for Service Desk Technician.Skills:Experience providing excellent customer service skills using ITIL methodologyExperience working in a call center environment and Service Desk roleServiceNow experienceHDI Support...

Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

Help Desk & Operations Specialist, Information Systems

Carolinaeast Health System

New Bern, NC

$18.57 - $28.79 an hour

About CarolinaEast Medical CenterJob Summary: Serves as first level support in the IS department. Triages and handles calls, incidents, and requests of staff, physicians, and vendors. Records information, resolves or escalates to...

IT Help Desk Specialist

Quantam Solutions

Raleigh, NC

$38.7K - $49K a year

Respond via telephone or electronically to inquiries and requests for assistance. Identify problems, categorize issues, prioritize work, troubleshoot, and provide advice to end-users. Provide consultation, support, and/or training...

Help Desk II

Bae Systems

Charlotte, NC

$41,200 - $65,900 a year

Basic experience with Windows. Hands-on experience with MS Office 2010 Applications, Internet Explorer and Outlook Basic experience with Dell & HP laptops and desktop computers, Ability to learn and work within Active Directory us...

Help Desk Analyst

Infologitech

Durham, NC

$22 - $27 an hour

Experience and knowledge of browser-based applications. Required 5 Years. Experience researching, analyzing and interpreting automated system problems. Required 5 Years. Experience working in a Application/Production Support based...

Help Desk Analyst-Bilingual (HYBRID)

Serigor Inc.

Durham, NC

Monitoring incoming issues that are resolved by the front-line Help Desk staff. Diagnosing the root cause and resolving isolated issues. Escalating customer issues to development staff. Recommending product and process improvement...

Help Desk Coordinator

Stored Technology Solutions Inc

Raleigh, NC

$45,000 a year

Serve as the central point of contact for incoming client support requests via phone, email, or ticketing system. Prioritize and assign on-site support tickets to appropriate technicians based on expertise, availability, and urgen...

Help Desk Support

Techspace Solutions

Raleigh, NC

$43.8K - $55.4K a year

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Raleigh, NC: Relocate before starting work (Required)....

IT Help Desk Analyst

James River Equipment Virginia Llc

Charlotte, NC

$45,000 - $55,000 a year

Provide general hardware repairs (laptops, desktops, and peripherals) Provide Level 1 IT support to the dealerships end-users Accurately track IT inventory Ensure proper recording, documentation, and closure of issues within tick...

Help Desk Specialist - Remote

Pager

Raleigh, NC

$20 - $25 an hour

Support client users with questions and technical issues, over the phone and email, throughout our varied product packages. Ad hoc technical troubleshooting. Address user questions about the product, and provide Pager product educ...

Help Desk Specialist

Gama-1 Technologies

Candler, NC

Perform operating system and firmware updates, system patches, system audits and system backups. Plan, configure, maintain, and perform recovery of backup and/or secondary copy of mission data. Ensure the mission data is preserved...