Help Desk Tech jobs in New York

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PROGRAM TRAINEE I - IT CENTER STUDENT HELP DESK

Assists IT Center Student Help Desk with day-to-day tasks. Includes, but is not limited to wireless configuration, Residential Network (ResNet) configuration, Internet connections, Virus protection and removal, Hardware troublesho...

CompanyYork State Department Of Labor
AddressNew York, NY
CategoryInformation Technology
Date Posted a week ago See detail

Program Trainee I - IT Center Student Help Desk

York State Department Of Labor

New York, NY

Assists IT Center Student Help Desk with day-to-day tasks. Includes, but is not limited to wireless configuration, Residential Network (ResNet) configuration, Internet connections, Virus protection and removal, Hardware troublesho...

Help Desk Technician

Ethan Allen Workforce Solutions

Middletown, NY

Proficient understanding of standard software programs such as Microsoft Office, Windows, Outlook, and Office 365. Excellent communication skills in English, both verbal and written, to interact effectively with users and colleagu...

Help Desk Specialist I

Hudson Valley Credit Union

Poughkeepsie, NY

Answer employee phone calls to Help Desk and resolve complaints/issues in a timely manner. If needed, accurately refer the user to other departments and/or published procedures for assistance.. Collect data and perform initial dia...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

L2 Help Desk Technician

Jacobs

New York, NY

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

HELP DESK SUPPORT SPECIALIST

Columbia Memorial Health

Hudson, NY

$15.20 - $21.80 an hour

HELP DESK SUPPORT SPECIALIST 10618Posted on: March 1, 2024Department: INFO SYSTEMSDivision: OPERATIONSFull-time / Part-time: FTShift: DAYSEducation: High School diploma, some college preferred.Experience: Must have basic compute...

Level 2 Help Desk Technician

Custom Computer Specialists

Hauppauge, NY

$45,000 - $55,000 a year

Remote and on-site desktop and user support using remote support applications. Create/update and escalate user tickets as needed. Acknowledge pre-configured alerts and perform basic and secondary troubleshooting steps to resolve t...

Learning Management Systems Help Desk Analyst

Suny System Administration

Albany, NY

$52.8K - $66.8K a year

Communicating with prospective and current students, faculty, and campus staff by telephone, email or live chat to assist with navigation, settings issues, gathering information, and resolving issues related to online courses on a...

Analyst - IT Help Desk

Sullivan & Cromwell

New York, NY

$95,000 - $115,000 a year

Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received. Field escalated tickets from phone support Level 1 team. Visit user offices to troubleshoot issues...

IT Help Desk

Ethan Allen Workforce Solutions

Wappingers Falls, NY

5-10 years of experience in IT support. Proficiency with Windows operating systems. Strong troubleshooting skills. Excellent communication and customer service skills. Ability to work efficiently in a fast-paced environment. Compe...

Help Desk Support Specialist

It Asset Management Group

Farmingdale, NY

$23 - $25 an hour

Paid Time Off including Holidays (25 days yearly). Health Insurance. Dental Insurance. Vision Program. 401(k) with company matching. Life Insurance. Weekly Pay. and Scheduled raises! Customer Support and Resolution: Provide timely...

Help Desk - Diagnostic Support Rep

York State Department Of Labor

New York, NY

Provide hardware and software phone support for customer mobile devices.. Provide assistance on testing new releases and documenting processes.. Document customer contacts through ticketing system.. Provide support on the MATCO Di...

Help Desk Technician - MSP

My It Crew

Brooklyn, NY

$36,000 - $50,000 a year

Our clients love us and our satisfaction surveys show it at a consistent 97%. We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class suppor...

MSP L1 Help Desk Support/Field Service - IT Technician

Consulting Company

Hauppauge, NY

$60,000 - $85,000 a year

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

Senior Help Desk Technician

Studio Museum In Harlem

New York, NY

$55,000 - $75,000 a year

Manage the workflow of IT Help Desk, assign trouble tickets to staff, and adhering to user timelines. Accurately document, triage, resolve, and follow up on support tickets. Coordinate and/or serve as initial contact via telephone...

IT Help Desk Support - Level II

K2 Staffing, Llc

Harrison, NY

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents...