Service Desk Support jobs in New York

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SUPPORT CENTER (SERVICE DESK) MANAGER

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

CompanyContact Government Services, Llc
AddressAlbany, NY
CategoryInformation Technology
Salary$80,000 - $200,000 a year
Job typeFull-time
Date Posted 2 weeks ago See detail

Support Center (Service Desk) Manager

Contact Government Services, Llc

Albany, NY

$80,000 - $200,000 a year

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

MSP L1 Help Desk Support/Field Service - IT Technician

Consulting Company

Hauppauge, NY

$60,000 - $85,000 a year

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

Associate Manager (Go Trade+), Client Service Trade Support

Ss&C Technologies

New York, NY

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans. Your Future: 401k Matching Program, Professional Development Reimbursement. Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid H...

Service Desk Analyst I

Inovalon

New York, NY

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

IT Lead Analyst, Support Desk

Price Chopper

Buffalo, NY

Overnights may be required as a part of a scheduled shift. Evenings, nights, and weekend required. Holidays. On Call Required....

Service Support Supervisor

Tomra

Bronx, NY

$80,000 a year

Oversee day to day supervision of Full Service Attendants including creating monthly schedules. Support Field Service Manager with assigning and following up on daily tasks to Field Service Techs. Communicate with management regar...

Project Manager with Service Desk Mgt expertise

Hubcom

New York, NY

$40,000.00 - $98,773.30 a year

Please enter Desired salary and LinkedIn url. Scrum: 1 year (Preferred). Service Desk Mgt: 3 years (Required). IBM Spectrum Scale HPC: 1 year (Required). Project Manager: 3 years (Required)....

Field Service Support Technician

Quality Vision International Inc

Rochester, NY

Provide technical support related to QVI Metrology equipment. Can effectively support products and technology manufactured within the QVI umbrella. Effective escalation of tickets before the situation escalates from the Rep/custom...

Service Desk Manager

Freed Maxick Cpas P C

Buffalo, NY

Manage the processing of incoming tickets to the Service Desk via various mechanisms to ensure courteous, timely and effective resolution of end user issues. Develop policies and procedures that outline how problems are identified...

HELP DESK SUPPORT SPECIALIST

Columbia Memorial Health

Hudson, NY

$15.20 - $21.80 an hour

HELP DESK SUPPORT SPECIALIST 10618Posted on: March 1, 2024Department: INFO SYSTEMSDivision: OPERATIONSFull-time / Part-time: FTShift: DAYSEducation: High School diploma, some college preferred.Experience: Must have basic compute...

Risk Management Support Services Coordinator

York State Department Of Labor

New York, NY

Apply knowledge and understanding of firms processes, resources and tools to effectively support functional teams and customers. Facilitate and strongly drives the process to completion by following up on requests and assisting E...

Risk Management Support Services Coordinator

York State Department Of Labor

New York, NY

Apply knowledge and understanding of firms processes, resources and tools to effectively support functional teams and customers. Facilitate and strongly drives the process to completion by following up on requests and assisting E...

Risk Management Support Services Coordinator

York State Department Of Labor

New York, NY

Apply knowledge and understanding of firms processes, resources and tools to effectively support functional teams and customers. Facilitate and strongly drives the process to completion by following up on requests and assisting E...

Risk Management Support Services Coordinator

York State Department Of Labor

New York, NY

Apply knowledge and understanding of firms processes, resources and tools to effectively support functional teams and customers. Facilitate and strongly drives the process to completion by following up on requests and assisting E...

Risk Management Support Services Coordinator

York State Department Of Labor

New York, NY

Apply knowledge and understanding of firms processes, resources and tools to effectively support functional teams and customers. Facilitate and strongly drives the process to completion by following up on requests and assisting E...

IT Service Desk Lead

Signalbase Inc

Melville, NY

Lead Service Desk Team. End-user support. Create and maintain Windows server, desktop, and M365 environments. Manage network access points, switches, firewalls, and routers. Manage Mobile Device Management (MDM) solutions. Deploy...

TH Instructional Support Assistant -Customer Service Center

Stony Brook University Hospital

Stony Brook, NY

$47,155 - $54,649 a year

Will provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking. This inc...

Family Support Services Coordinator (Part-Time)

Adapt Community Network

New York, NY

$27.81 an hour

Answers the ADAPT Project Connect phone line to assist callers in accessing ADAPT services and support as well as other generic and government related services and supports. Tracks pertinent information, i.e. client demographics,...

Help Desk Support Specialist

It Asset Management Group

Farmingdale, NY

$23 - $25 an hour

Paid Time Off including Holidays (25 days yearly). Health Insurance. Dental Insurance. Vision Program. 401(k) with company matching. Life Insurance. Weekly Pay. and Scheduled raises! Customer Support and Resolution: Provide timely...

Customer Service Support Agent

Lc Excusive

New York, NY

Present, promote and sell products using proven sales techniques to prospective customer. Ability to interact, communicate and negotiate effectively. Address customer inquiries in a positive, friendly manner. Collaborate with othe...

Full Time Support Services Coordinator

The Family Center

Brooklyn, NY

$65,000 - $70,000 a year

403(b). Dental insurance. Flexible spending account. Health insurance. Life insurance. Paid time off. Retirement plan. Vision insurance. Master's (Preferred). Supervising: 3 years (Preferred). Brooklyn, NY 11216: Relocate before s...

Service Desk Analyst

Simpson Thacher & Bartlett Llp

New York, NY

$65,000 - $95,000 a year

Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE,...

Service Desk Technician

Freed Maxick Cpas P C

Buffalo, NY

$22 - $24 an hour

Participate in internal Service Desk following ITIL framework Provide first contact support of incoming requests to the Service Desk via telephone or Service Desk software to ensure courteous, timely, and effective resolution of e...

IT Help Desk Support - Level II

K2 Staffing, Llc

Harrison, NY

Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents...

Tax Examining Technician (Technical Services Support Technician) (12 Month Roster)

Internal Revenue Service

Poughkeepsie, NY

Experience must have included analyzing and resolving problems, adjusting accounts, and providing information on financial issues.GS-6 TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have serv...

Customer Service Desk Associate - FT

Boscov's Department Store, Llc

New Hartford, NY

For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. Communication; verbal, written and by telephone with custome...

IT Service Desk Intern

Jovia Financial

Westbury, NY

Competitive compensation with paid training. Open communication and an amazingly positive staff. Managers who value input from their employeeswe believe in you! A friendly, inviting work environment. Work that feels like a second...

Manager, IT Service Desk

National Hockey League

New York, NY

$110,000 - $140,000 a year

Ensure all Service Desk processes are thoroughly documented, consistently audited, and regularly improved Ensure the team has and uses the required tools and software to identify, document, track and resolve issues Coach and mento...

Service Desk Analyst

Financial Times

New York, NY

$27 - $29 an hour

Provide telephone, remote and desk-side support to the business, both locally and globally when needed. Manage calls and tickets within your team and your personal queue to ensure that SLA targets are met. To ensure that customers...