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Help Desk Support jobs

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HELP DESK ANALYST

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

CompanyStorij Inc.
AddressRemote
CategoryInformation Technology
Salary$41.5K - $52.6K a year
Job typeFull-time
Date Posted a week ago See detail

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

a week ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

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Technical Help Desk

Saic Motor

Remote - Tate, GA

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

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Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

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Help Desk Analyst

Magicforce

Conyers, GA

$19 - $20 an hour

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Oversee the daily performa...

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Help Desk Analyst

Pursuit Aerospace

Morton, IL

$36.3K - $46K a year

Perform installation of PC hardware and software. Perform onboarding and deboarding duties for end users Assist in network and hardware troubleshooting. Assist in performing preventative maintenance and upgrades on servers. Help t...

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Help Desk Analyst

Info Origin, Inc.

Conyers, GA

$33.2K - $42.1K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

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IT Help Desk Analyst

Coventek Inc

Atlanta, GA

$37.7K - $47.7K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

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Help Desk Analyst I

City Of Beaumont, Texas

Beaumont, TX

$50,000 a year

Answers the Help Desk line and responds to end user requests, emails, questions, and problems in a professional and timely manner. Adverse working conditions include, but are not limited to, extreme cold, dust, and confined spaces...

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Help Desk Analyst

Bowman & Company Llp

Voorhees, NJ

From $20 an hour

401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Professional development assistance. Vision insurance. 1 y...

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Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

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Technical Help Desk Analyst

It Customer Service - Post

Trenton, NJ

$20 - $22 an hour

Microsoft Windows 10. Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio. Must have good clear communicati...

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Help Desk Analyst I

Triveni It

Conyers, GA

$15 - $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

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Level 1 IT Help Desk Analyst -GA

Nextrow Digital

Conyers, GA

$15 - $20 an hour

Job Title: Level 1 IT Helpdesk AnalystLocation: Conyers, GADuration: 2+ Months ContractClient: State of GA (DDS)LOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, Georgia.Call Center environmentProvides techn...

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Help Desk Specialist I

Hudson Valley Credit Union

Poughkeepsie, NY

Answer employee phone calls to Help Desk and resolve complaints/issues in a timely manner. If needed, accurately refer the user to other departments and/or published procedures for assistance.. Collect data and perform initial dia...

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IT Service Desk Support Staff (2 Vacancies)

Middlesex Community College

Bedford, MA

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

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Help Desk Technician

Skiltrek

Rogers, AR

The ideal candidate is a positive team player with excellent communication skills that demonstrates an aptitude for advanced support, incident reporting/analysis, communication, and a potential for growth. (Mac Support a plus, not...

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Help Desk Team Leader

Fusion Technology Solutions

Healdsburg, CA

Provides input in selecting, training and providing day-to-day lead work guidance and direction to front-line IT Support Technicians; assigns, schedules and monitors work for completeness, accuracy and conformance with company req...

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Help Desk Technician

Progressive Treatment Solutions

Palatine, IL

Basic understanding of computer hardware and software components. Familiarity with routers, switches, firewalls. Proficiency in troubleshooting common computer issues (e.g., hardware, software, connectivity). Knowledge of Microsof...

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Help Desk Associate

Bank Of South Carolina

Charleston, SC

Provide first-level technical support to end users via phone, email, or remote desktop tools. Diagnose and troubleshoot hardware and software issues, including operating systems, applications, and peripherals. Document and track s...

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IT Help Desk Analyst

Supercare Health

City Of Industry, CA

Identify, research, and resolve technical problems and assist with telephone calls, emails, and personal requests for technical support. Maintain documentation, track and monitor the problems to ensure a timely resolution. Analyze...

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Help Desk Manager

Gardner White Furniture

Warren, MI

Manage the Help Desk team and evaluate performance. Triage Help Desk tickets to appropriate team member. Managing the on-call schedule for the IT team. Ensure customer service is timely and accurate on a daily basis. Recruit, trai...

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IT Help Desk Technician

Adams Thermal Systems

Sioux Falls, SD

Assist computer operators in resolving technical problems with equipment and data. Troubleshoot problems with computer systems, including hardware and software, email, network (LAN including VPN and remote access), and peripheral...

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Help Desk Technician: (Tempe, Arizona)

Blink Charging

Tempe, AZ

401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. Responds to Help Desk queries on the phone, via email, in person, or through remote access. Documents all Help Desk related activities in a tick...

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Help Desk Technician V

General Dynamics

California, United States

Helps technicians resolve AF customer incidents and requests on a first call basis as applicable. Coordinates, administers, and reports to the Government all service desk customer survey responses. WHAT YOULL NEED TO SUCCEED:Educ...

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Help Desk Technician IV

General Dynamics

California, United States

Helps technicians resolve AF customer incidents and requests on a first call basis as applicable. Coordinates, administers, and reports to the Government all service desk customer survey responses. WHAT YOULL NEED TO SUCCEED:Educ...

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Help Desk Technician II

General Dynamics

California, United States

Helps technicians resolve AF customer incidents and requests on a first call basis as applicable. Coordinates, administers, and reports to the Government all service desk customer survey responses. WHAT YOULL NEED TO SUCCEED:Educ...

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Service Desk Support Tech (Multiple Positions)

Florida State University

Tallahassee, FL

Support ranges from providing general information and assistance with workflow submissions to technical troubleshooting for the IT Services suite, including detailed desktop, application, networking (wired and wireless), account m...

2 weeks ago seen See more...

Help Desk Technician - South Portland, United States - Dead River Company

Dead River Company

United States

Promptly answers calls and electronic requests for support coming in to the Help Desk. Participates in the oncall rotation throughout the year, including some evening, weekend and holiday coverage. Provides or assists in training...

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Desk Side Support

Eteam

Chicago, IL

Job Duties Provide direct Face-to-Face world class end user support experience with an Client on quality resolutions Help improve end users productivity by completing triage, offering advice, teaching and developing solutions to c...

5 days ago seen See more...

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