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Help Desk Support Tech jobs

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TIER 1 HELP DESK SUPPORT (ON-SITE)

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

CompanyFyi-For Your Information, Inc.
AddressLeawood, KS
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Tier 1 Help Desk Support (on-site)

Fyi-For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

4 weeks ago seen See more...

Help Desk Support II

Mantech International Corporation

Edwards, CA

Serving as an advanced point of contact for customers seeking technical assistance over the phone or email. Possessing familiarity with the Knowledge Management database, ITIL processes, and service delivery, capturing and impleme...

4 weeks ago seen See more...

Help Desk Support I

Mantech International Corporation

Edwards, CA

2 years of related experience. HS Degree. 2 years of position-specific relevant experience. DoD 8570.01-m IAT Level II Certification. DoD 8570.01-m IAT Level II Certification. TS. Must be able to remain in a stationary position 50...

4 weeks ago seen See more...

Help Desk Support (Level 1)

Addison Group

Houston, TX

Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...

4 weeks ago seen See more...

IT Help Desk Support - Level I

K2 Staffing

Bellevue, WA

Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...

4 weeks ago seen See more...

Help Desk Support I./ Golden, CO ( Onsite),6+ Months

Suncap Technology

Golden, CO

Manage Help Desk tickets in a timely manner. Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved. Document customer interactions. Resolve customer reported issue...

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Help Desk Support I

Conquer Employment

Garland, TX

$20 - $26 an hour

Ability to identify and organize Help Desk tickets according to priority and quickly escalate tickets to Infrastructure Support and Programming as necessary. Perform PC and printer hardware repairs and upgrades. Perform operating...

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Help Desk Support Technician (Edustaff)

Utica Community School District

Sterling Heights, MI

$38.1K - $48.3K a year

Strong interpersonal, oral, written & listening skills. Able to read, write, and speak English fluently and courteously; interact positively/appropriately with students, employees and the public; handle special duties/situations a...

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Help Desk Support Manager

Dunham's Sports

Troy, MI

$55.1K - $69.8K a year

Managing the day-to-day Help Desk store support operations. Facilitating and overseeing technical support and troubleshooting for store register issues, ensuring helpful support is provided. Coaching and mentoring Help Desk Techni...

a month ago seen See more...

Entry Level IT Help Desk Support

It Solution Services

Exton, PA

$17 - $19 an hour

0+ years experience working with computers, laptops and networks. Patient, reliable, and willing to learn. Flexible schedule. Bonuses. Paid time. Holiday Time. Personal Time. Vacation Time. Insurance: Medical and Dental. Prescript...

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IT Help Desk Support Specialist

Fidelity Managed Service Provider

Westlake, OH

$37,860 - $42,707 a year

Modern office setting. Work-from-home days. Growth opportunities. High school diploma or GED. A+ Certification. A friendly and positive attitude. Minimum 1-2 years PC support experience in a Windows network environment. Demonstra...

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HELP DESK SUPPORT SPECIALIST

Columbia Memorial Health

Hudson, NY

$15.20 - $21.80 an hour

HELP DESK SUPPORT SPECIALIST 10618Posted on: March 1, 2024Department: INFO SYSTEMSDivision: OPERATIONSFull-time / Part-time: FTShift: DAYSEducation: High School diploma, some college preferred.Experience: Must have basic compute...

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Information Technology Help Desk Support

Cobham Satcom

Concord, CA

$70,000 - $90,000 a year

Ensuring positive customer experience and efficient help-desk ticketing management by guiding the 1st line support. Assist with user account management, password resets, and access permissions as well as local sourcing of hardware...

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Help Desk Support Specialist

University Of California Santa Cruz

Santa Cruz, CA

$80,320 - $89,350 a year

How to Apply. Troubleshooting Tips for Applicants FAQ's Full-time, Fixed Percentage of Time: 100%, 40 Hours per Week Days of the Week: Mon-Fri Shift Includes: Day Provide technical expertise and guidance to Help Desk staff and stu...

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IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

2 months ago seen See more...

Help Desk Tech (Puerto Rico, Remote)

Dxc Technology

Puerto Rico, United States

$35,776 - $36,832 a year

Answers Help Desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems on assigned by providing guidance regarding software and h...

2 months ago seen See more...

Help Desk Support Technician

Maverc Technologies

Cape Coral, FL

$40,000 - $50,000 a year

Provide support for customers remotely with password or access issues. Document work performed and resolutions(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well a...

2 months ago seen See more...

Help Desk Support

Phillips Managed Support Services

Middletown, PA

From $17 an hour

Phillips Managed Support Services is looking to hire talented, dependable, Helpdesk Technicians (Bilingual is a plus). We are offering Full-Time hours, Paid Time Off, Full benefits, remote hybrid schedules are available after trai...

2 months ago seen See more...

Help Desk Support Specialist

Honigman Llp

Detroit, MI

$41.5K - $52.5K a year

Answers, evaluates and prioritizes incoming telephone, voice mail, email and in-person requests for assistance from users experiencing problems with hardware, software, networking and other related computer technologies. Interview...

2 months ago seen See more...

Canvas Help Desk Support (Remote)

West Coast University

Remote

$28 - $32 an hour

Works closely with Instructional Support Manager and senior Support Team staff to support online support ticket services and training avenues for academic stakeholders to ensure the entire online education experience is user-frien...

2 months ago seen See more...

IT Help Desk Support - Level III - MSP

K2 Staffing

Bellevue, WA

Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.. Deplo...

2 months ago seen See more...

Sr. Help desk Support Specialist

Steneral Consulting

Indianapolis, IN

$34 - $38 an hour

Essential Duties/Responsibilities:CHIRP helpdesk Support including password resets, user access, changes and updates to provider records.New user and provider account forms setup and MyVaxIndiana users' support.Monitor helpdesk sy...

2 months ago seen See more...

IT Help Desk Support Specialist

Csa - Careers

Washington, DC

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates.. Install, support, troub...

2 months ago seen See more...

Help Desk Support Specialist

It Asset Management Group

Farmingdale, NY

$23 - $25 an hour

Paid Time Off including Holidays (25 days yearly). Health Insurance. Dental Insurance. Vision Program. 401(k) with company matching. Life Insurance. Weekly Pay. and Scheduled raises! Customer Support and Resolution: Provide timely...

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Help Desk Support

Smartfox Llc

Columbus, OH

$17 - $19 an hour

Demonstrate strong customer service skills provide phone support including:. Listening the customer tagin an accurate understanding of the situation. Being empathetic the customer's situation and having a sense of urgency resolve...

2 months ago seen See more...

Help Desk Support Technician

Armstrong International

Three Rivers, TX

As a Help Desk Support Technician, you will serve as the first point of contact for users seeking assistance and respond to inquiries, troubleshoot technical issues, and maintain a high level of customer satisfaction.Key Responsib...

2 months ago seen See more...

IT Software/Hardware Help Desk Support

American Hartford Gold

Los Angeles, CA

$70,000 - $80,000 a year

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift....

2 months ago seen See more...

Help Desk Support

Rx Usa Llc

Newtown, PA

$39.4K - $49.8K a year

Balance incoming support calls, emails, and tickets at the same time. Triage support requests based on urgency. Provide troubleshooting assistance to internal customers with varying levels of technical ability. Ability to solve pr...

2 months ago seen See more...

Help Desk Support Specialist II

The Mil Corporation

Washington, DC

$45,000 - $55,000 a year

Provide customer service support during one of three 8-hour shifts, by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals. Manage service requests, escalating as appropriate wit...

2 months ago seen See more...

Help Desk Support Service Specialist

Nuaxis Innovations

Reston, VA

From $60,000 a year

Enhance the effectiveness, efficiency, timeliness, accuracy, and usefulness of the administrative data maintained by the client and used by the programs within the Information Resources Directorate. Provide assistance to customers...

2 months ago seen See more...

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