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Help Desk Support Specialist jobs in Overland Park, KS

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HELP DESK SUPPORT SPECIALIST

Phone and email support to applicable user communities. Tiers 1, 2, and 3 customer support to analyze and resolve trouble calls, applications, or customer issues. Workstation administration support. Develop and maintain system doc...

CompanyH2 Performance Consulting Corporation
AddressRemote - Oregon, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Help Desk Support Specialist

H2 Performance Consulting Corporation

Remote - Oregon, United States

Phone and email support to applicable user communities. Tiers 1, 2, and 3 customer support to analyze and resolve trouble calls, applications, or customer issues. Workstation administration support. Develop and maintain system doc...

2 months ago seen See more...

Help Desk Support - Level II New

World Insurance Associates, Llc.

Sioux Falls, SD

Serving as the first point of contact for employees seeking technical assistance through helpdesk ticketing system. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solu...

2 hours ago seen See more...

Help Desk Support Service Specialist

Nuaxis Innovations

Reston, VA

From $60,000 a year

Enhance the effectiveness, efficiency, timeliness, accuracy, and usefulness of the administrative data maintained by the client and used by the programs within the Information Resources Directorate. Provide assistance to customers...

a month ago seen See more...

IT Support Specialist (Help Desk) - Remote (Illinois or Northern VA Preferred)

Guidepoint Security

Remote

$48.3K - $61.1K a year

Provide technical support at a Tier 1 level. Ability to accurately and consistently document necessary information that is easily digested by other people (Wiki articles, procedural documentation, technical briefings). Demonstrate...

a month ago seen See more...

Tier 1 Help Desk Support (on-site)

Fyi-For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

2 weeks ago seen See more...

Help Desk Specialist

Arete Technologies, Inc.

Pennsylvania, United States

Previous IT Service Desk experience including:. Experience investigating and supporting end user technology including hardware, printers, phones, and software. Active Directory experience including password reset and basic user an...

2 weeks ago seen See more...

Help Desk / Technical Support

Eon Applications, Inc.

McKinney, TX

Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...

2 weeks ago seen See more...

Help Desk Specialist - Office

Akamai

United States

$70,209 - $105,476 a year

Providing world-class support to customers in-person at Solution Centers and over live chat, ticket and phone channels Providing support to peers in order to craft the best solution for our global customers Being able to utilize r...

2 weeks ago seen See more...

Department Specialist, Third-Party Help Desk

Albertsons Companies

Chicago, IL

$22.84 an hour

Answer pharmacy calls about Third-Party billing, assist retail pharmacies and ensure issues are identified and resolved promptly. Thorough documentation of calls into a proprietary call management system for resolving, escalating,...

3 weeks ago seen See more...

Underwriting Management and Policy Help Desk Specialist

Emc Insurance

Remote

Serves as first point of contact for users seeking assistance with issues impacting Underwriting Management, policy administration and rating systems and processes. Assists front line users/departments in their completion of polic...

4 weeks ago seen See more...

IT Help Desk Specialist

Nuvitek

Virginia, United States

$51.2K - $64.8K a year

Troubleshoot and resolve a wide range of technical issues related to MacBooks, Google Workspace, MS Office for Mac, Slack, and BitDefender. Provide clear and concise technical guidance to users via phone, email, and remote access...

4 weeks ago seen See more...

Help Desk Specialist

Ex Squared Outcoding

Remote

$38.4K - $48.6K a year

Proven working experience in providing Help Desk support. Proficiency in English Working knowledge of Help Desk software, databases, and remote control Strong client-facing and communication skills Advanced troubleshooting and mul...

4 weeks ago seen See more...

Canvas Help Desk Support (Remote)

West Coast University

Remote

$28 - $32 an hour

Works closely with Instructional Support Manager and senior Support Team staff to support online support ticket services and training avenues for academic stakeholders to ensure the entire online education experience is user-frien...

a month ago seen See more...

Help Desk Support Analyst

Rl Canning

Chicago, IL

$43.6K - $55.2K a year

Provide end-users with phone support, in addition, to walk-in end-users first-level support. Should expect to take about 30 40 calls daily. Responsible for answering and logging calls and documenting tickets with the proper note...

a month ago seen See more...

Help Desk Support

Govcio Llc

Remote

$55,000 - $65,000 a year

Responsible for investigating and identifying software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software specialists or development team for solutions Records solu...

a month ago seen See more...

Help Desk Support

Workplace It

Colorado, United States

$25 - $30 an hour

Provide technical assistance with computers, applications and printers. Resolve issues for clients via phone, in person, or electronically. Recommend hardware and software improvements. Track customer issues and resolutions. Previ...

a month ago seen See more...

Help Desk Specialist - Contingent

Index Analytics Llc

Remote

$51.6K - $65.4K a year

Analyze incoming Help Desk tickets. Resolve tickets determined to be Tier II. Disseminate tickets determined to be Tier III to the Agile team members as appropriate for resolution. Document tickets using Service Now (SNOW) and JIR...

a month ago seen See more...

Help Desk Specialist

Moonlight Systems

Maryland, United States

$38,500 - $45,000 a year

Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday. Weekends as needed. Associate (Preferred). IT Helpdesk: 1 year (Required)....

2 months ago seen See more...

Help Desk Support Customer Service

Webhelp

United States

$26.6K - $33.6K a year

Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and/or escalated issues. Answer questions independent of decision-support tools; including handling escalated calls from other customer s...

2 months ago seen See more...

MSIT Help Desk Specialist

Marco's Franchising, Llc

Remote

$48.4K - $61.3K a year

Is friendly and genuinely cares about the happiness of others. Takes accountability for their actions and takes pride in their work. Has a can-do attitude and asks what else can I do?. Is a good teammate who providesand values...

2 months ago seen See more...

Help Desk Support

Mccollough Plastic Surgery Clinic

Remote

$27.19 - $27.61 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday....

2 months ago seen See more...

Help Desk Specialist

Nuview Advisors

New Hampshire, United States

$20 - $25 an hour

401(k). Dental insurance. Vision insurance. 3 years. 8 hour shift. Monday to Friday. New Hampshire: Relocate before starting work (Required)....

2 months ago seen See more...

Help Desk Specialist

Ex2 Outcoding

Remote

$36.6K - $46.3K a year

Proven working experience in providing Help Desk support Proficiency in English Working knowledge of Help Desk software, databases, and remote control Strong client-facing and communication skills Advanced troubleshooting and mult...

2 months ago seen See more...

Help Desk Support

Devcare Solutions

Ohio, United States

$19 - $21 an hour

Required to have a dedicated workspace at home and be able to work from home without distractions. Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and othe...

2 months ago seen See more...

Specialist: Help Desk (Two Positions)

Anne Arundel County Public Schools

Maryland, United States

$43.5K - $55.1K a year

Ability to work flexible schedules. Provides second level technical assistance for all supported computer software, hardware, networking, mobile devices and data problems. Visits user sites for emergencies and for consultations. D...

a month ago seen See more...

Level 1 Help Desk Admin End User Support

Contour Data Solutions

New Jersey, United States

5+ years of experience with IT helpdesk or support position. First line of support to clients regarding software, Hardware and systems. Respond to end customer issues through phone, email, remote-in software, and computer chat. Kn...

a month ago seen See more...

User Support Help Desk-Local Candidates Only

Nexgen Technologies Inc.

Colorado, United States

Triage on reported problems, collecting all necessary information, resolution of the end user problems by the service desk staff, or escalation of the issue to other federal government staff for resolution. Provide first line supp...

2 months ago seen See more...

What should I search to find Help Desk Support Specialist jobs in Overland Park, KS?

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What are the top cities near Overland Park, KS open Help Desk Support Specialist jobs?

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