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Help Desk Services jobs

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HELP DESK SERVICES TECHNICIAN I

Support Windows and MAC desktop and laptop computers via phone, chat, and email. General access and connectivity issues. Support and solve desktop application issues; elevate to Level 2 as needed. Basic administration of user acco...

CompanyConnectwise
AddressRemote
CategoryInformation Technology
Salary$35.6K - $45K a year
Date Posted 2 months ago See detail

Help Desk Services Technician I

Connectwise

Remote

$35.6K - $45K a year

Support Windows and MAC desktop and laptop computers via phone, chat, and email. General access and connectivity issues. Support and solve desktop application issues; elevate to Level 2 as needed. Basic administration of user acco...

2 months ago seen See more...

Help Desk Support Specialist New

Southwestern College

Chula Vista, CA

Serves as the initial point of contact for customers seeking technical assistance over the phone, email, or work order system; uses diagnostic techniques, asking pertinent questions and offering remote desktop assistance; determin...

18 hours ago seen See more...

Help Desk Analyst II - Now Hiring New

Nicklaus Children's Hospital

Miami, FL

Bachelor's Degree in Computer Science/ Information Systems/related major or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment (Required) 5-7 years of troublesho...

18 hours ago seen See more...

iManage Help Desk Technician New

Access One Inc.

Tipp City, OH

An opportunity to grow your career and expand your knowledge. Professional development and growth through continual learning. Recognition of all your accomplishments, large and small. A chance to relax and enjoy your co-workers at...

24 hours ago seen See more...

Help Desk Analyst

Abel Personnel, Inc

Honolulu, HI

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. Provides polite and friendly cus...

yesterday seen See more...

Security and Front Desk Service Representative - JCC

Careoregon

Medford, OR

United States, Oregon, Medford

Greet and direct members, contractors, and visitors to JCC facilities.. Provide initial security screening of all people entering JCC facilities.. Understand local and state laws related to physical Security and unauthorized indiv...

yesterday seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

2 days ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

2 weeks ago seen See more...

Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

3 weeks ago seen See more...

IT Service Desk Technician New

Elmet Technologies Llc

Euclid, OH

Building, deploying, and support of Windows workstations including laptops, desktops, and engineering workstations, as well as servers. Troubleshoot and resolve complex hardware and software issues related to desktops, laptops, pr...

24 hours ago seen See more...

Sr. Manager, IT Service Desk

University Of Miami

Miami, FL

Leads a team of endpoint solutions engineers to design, implement, and support endpoint infrastructure across the organization.. Develops and implements endpoint security strategies, policies, and procedures to mitigate security r...

2 days ago seen See more...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

4 weeks ago seen See more...

Customer Service Representative/Help Desk Agent

Bcforward

San Francisco, CA

As a Help Desk Agent, you will play a crucial role in identifying and resolving issues as reported by platform users. Your primary responsibility will be to investigate, analyze, and address platform questions submitted to the Hel...

4 weeks ago seen See more...

MGMT Help Desk - Student Service

Purdue University

West Lafayette, IN

Req Id: 9648Job Title: MGMT Help Desk - Student ServiceJob SummaryPurdue IT, Academic Technology Support has an opening for a student technical position which will focus on assisting the Academic Technology Support Staff in day to...

a month ago seen See more...

Help Desk Support Service Specialist

Nuaxis Innovations

Reston, VA

From $60,000 a year

Enhance the effectiveness, efficiency, timeliness, accuracy, and usefulness of the administrative data maintained by the client and used by the programs within the Information Resources Directorate. Provide assistance to customers...

a month ago seen See more...

Tier1 Help Desk Technician/ Field Service Technician

Advance Automation Managed It Services

Atlanta, GA

$17 - $25 an hour

401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Retirement plan. Vision insurance. 2 years. 8 hour shift. Monday to Friday. IT: 2 years (Required). Microsoft Certified: Azure fundamentals (Prefe...

2 months ago seen See more...

MSP L1 Help Desk Support/Field Service - IT Technician

Consulting Company

Hauppauge, NY

$60,000 - $85,000 a year

401(k) matching. Bonus based on performance. Competitive salary. Free food & snacks. Health insurance. Opportunity for advancement. Paid time off. Training & development. Tuition assistance. Wellness resources. Diagnose and resolv...

2 months ago seen See more...

Manager, IT Help Desk and Service Delivery

Fortune International, Llc

Bensenville, IL

Leadership of team of IT Help Desk and Service Delivery team members some of which are not co-located. Maintain high morale and motivate team members to go above and beyond the minimum requirements. Ensure the IT Help Desk deliv...

2 months ago seen See more...

Help Desk Support Service Specialist - Intermediate

Cherokee Federal

Panama City, FL

Perform first call resolutions for common issues, customer training, and advanced (equivalent Tier II support) troubleshooting and support. Troubleshoot, resolve, and provide solutions to end-user problems involving workstations,...

2 months ago seen See more...

IT/AV Help Desk / Customer Service Agent

Codeblue Managed Services

Enfield, CT

$18 - $25 an hour

Help Desk Support: 1-2 years. Ability to think mathmatically/logically to break down problem solving. Customer Service skills as good as your Help Desk Support skills :). Ability to learn new skills and information at a fast pace....

2 months ago seen See more...

Help Desk Support Customer Service

Webhelp

United States

$26.6K - $33.6K a year

Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and/or escalated issues. Answer questions independent of decision-support tools; including handling escalated calls from other customer s...

2 months ago seen See more...

HYBRID - Help Desk Support Service Specialist - Senior (Contingent upon award)

Bull Bear Defense Solutions Llc

Washington, DC

$63.6K - $80.6K a year

The HD Support Service Specialist shall ensure that the service desk is responsive to end user problems. The HD Support Service Specialist shall develop a communications plan that outlines the procedures and feedback processes for...

2 months ago seen See more...

Service Help Desk Technician (On Site)

Datawiz Corporation

Arlington, VA

$50,000 - $55,000 a year

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 months ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

2 days ago seen See more...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

3 days ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tennessee, United States

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

4 days ago seen See more...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

4 days ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

4 days ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tate, GA

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

4 days ago seen See more...

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

5 days ago seen See more...

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