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Form of workWe have an exciting opportunity for a Mid-Level Help Desk Analystto join our team.
Required Experience/Skills:
• At least 5 years of IT experience required.
• Candidate must be self-motivated with a strong work ethic
• Candidate must have MS Office Skills (Word/Excel).
• Candidate must be able to maintain a hardware inventory and work with the client to ship hardware to the field.
• Candidate must be able to install software in a Windows based environment.
• Candidate must be able to provide Help Desk support for a custom Windows based application.
• Candidate will be responsible for supporting senior positions and/or performing functional duties under the oversight of more senior positions.
Other Requirements:
• Candidates must either be US Citizens or Permanent Residents
• Candidates must have resided in the United States for the past 5 years
• Candidates must not have traveled outside of the United States for a combined total of 6 months or greater in the past 5 years
• This position requires successful completion of a background check, drug screen, and a credit check.
• Candidates must be local to the job location listed below
Desired Experience/Skills:
• Ability to communicate to a wide variety of audiences, both business and technical.
• Proven ability to develop and maintain system documentation.
• Ability to work independently with minimal direction.
• Experience with PC-SAS is preferred.
• Experience with USB connected scanners and scales is preferred.
Education: Associate degree or equivalent or higher preferred
Benefits: Full-time employees are eligible for benefits including time-off benefits, such as vacation time and holiday pay, and insurance and other plan benefits.
Location: Washington, DC
About Us:
Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry. Bay State brings together experienced IT professionals and the latest state-of-the-art technology tools, practices, and products to support projects and task order requirements for our customers. For more information about Bay State visit our website and connect with us on LinkedIn.
Bay State Computers, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.
