Full-Time Customer Success Manager jobs in Reston, VA

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CUSTOMER SUCCESS SPECIALIST

Developing and implementing account engagement and execution plans to ensure customer business objectives are met and sentiment is positive Working cross-functionally to marshal organizational resources to promote the successful a...

CompanyAnthology, Inc.
AddressUnited States
CategoryInformation Technology
Salary$60,000 - $68,000 a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Customer Success Specialist

Anthology, Inc.

United States

$60,000 - $68,000 a year

Developing and implementing account engagement and execution plans to ensure customer business objectives are met and sentiment is positive Working cross-functionally to marshal organizational resources to promote the successful a...

Customer Success Director, Advertising

Commerceiq

United States

Understand customer needs, to then plan, organize and manage all phases of a joint success plan, then focus on how we use our product to help customers meet those needs. Be an expert on the CommerceIQ platform and act as a vital r...

Vice President, Workforce Customer Success

Restaurant365

United States

Provide weekly reports to the Workforce Stakeholder team, including the CEO, on Workforce KPIs and the progress of quarterly initiatives.. Identify new opportunities and future initiatives across the entire Workforce Customer Suc...

Manufacturing Success Manager

Terra Staffing

Washington, United States

Direct and develop a team of 6; engineer technicians and customer service administrative Collaborate with engineering technicians for equipment repairs and servicing. Provide excellent customer service, building strong client rel...

Senior Customer Success Engineer - Scale

Apollo

United States

Define, develop, and deliver content, programs, and campaigns aimed at helping customers adopt Apollos products. Test and iterate on Scale content program ideas and track results based on positive business outcomes. Monitor and...

Customer Success Strategist

Sanford Health

United States

Customer Success Strategist Careers With Purpose is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,00...

Robotics Senior Customer Success Associate (Remote)

Raptor Maps

Remote - Oregon, United States

Be the account manager for customers implementing robotics on solar farms. Work cross-functionally, particularly with the technical Project Manager, to design successful implementation plans and push the pace of value delivery. Pr...

Client Success Manager - Retail

Bazaarvoice

United States

Manage client lifecycle across a portfolio of named accounts, where you will:Conduct discovery and understand your client's internal metrics for success of the program and ensure the client knows how to achieve and measure those...

Customer Success Analyst

Cresta

United States

Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...

Director, Customer Success

Rackspace

United States

Consistently works with abstract ideas or situations across functional areas of the business.. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major fun...

Customer Success Associate, Technical Support (French bilingual)

Fortive

Remote

Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...

Senior Customer Success Associate

Zip

United States

You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention.. Educate and enable our customers on Zips platfor...

Customer Service Manager

Akina Pharmacy

Remote

$65.6K - $83K a year

Excellence Always Go-Getters Unite Compassion For All Called To Serve Lead + Manage = Accountability (L+M=A): Lead and manage the Customer Service team towards achieving exceptional service standards, holding team members account...

Manager of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Customer Support Project Manager

Design Public Group

Remote

$65,000 - $80,000 a year

Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...

Manager of Customer Support

Doctorlogic

Remote

$50,000 - $55,000 a year

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

Sr. Associate, Product Manager - Card Customer Resiliency Experience

Capital One

Virginia, United States

Human CenteredYoull collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature designYou'll breakdown business epics into features a...

Senior Manager, Customer Experience Software Engineering

Dropbox

United States

Lead and develop a high-performing team of engineers, fostering high individual agency, and driving impactful outcomes.. Shape and advance the future of Dash, driving Growth, PMF, product monetization and revenue generation for Dr...

Customer Support - US Manager Digital Transformation

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

Customer Onboarding Manager - Software

Affinipay

United States

Master the product through a formal onboarding program and continued learning.. Prepare and lead Customer Onboarding experience assessing customer needs, and customizing onboarding experience to maximize utilization and delight.....

Senior Manager - Customer Experience

Twilio

United States

Build and implement a strategy to drive customer adoption and retention for our largest cohort of customers. Run a world class team by owning development programs to hire, coach, develop, and retain high-performing CXMs. Partner w...

Cash Controls and Customer Communications Manager in Sunrise, FL at TeamHealth

Teamhealth

Florida, United States

TeamHealth has ranked three years running as The Worlds Most Admired Companies by Fortune Magazine and one of Americas 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare orga...

Customer Experience Manager

Five Below

Arkansas, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Senior Manager, Client Success

Engie

United States

Responsible for leading a Client Success team including Client Representatives, Sr. Client Representatives, Client Operations Specialists, Client Success Associates, and Client Success Managers.. Provides support to direct reports...

Patient Customer Experience Manager

Aspen Dental

Chicago, IL

$101,000 - $125,000 a year

Optimize and oversee an enterprise-wide Customer Experience program Leverage the Qualtrics XM platform to design and deliver actionable insights from patient/customer feedback merged with operational and other relevant data Be an...

Customer Enablement Manager

Readyset Surgical, Inc.

Remote

Up to $80,000 a year

Manage all facets of customer implementations, including customization specifications, data input, scheduling, communications, on-site installation & training. Customer follow-ups as needed. Work with the Customer Success team to...

Customer Experience Manager - Now Hiring

Five Below

Ohio, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Customer Relationship Management (CRM) Senior Analyst

Biospace

Lexington, MA

Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...

Cloud Customer Relationship Manager

Saic Motor

HERNDON, VA

Act as the primary liaison between the company and our customers, building and maintaining strong relationships. Respond promptly to customer inquiries via various channels with professionalism. Communicate and work with team to s...

Customer Experience Manager - E Colorado Springs

Five Below

Colorado, United States

$19.87 to $22.87 per hour

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...