Full-Time Customer Success Management jobs in Chicago, IL
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MANAGER OF TECHNICAL CUSTOMER SUPPORT
Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...
| Company | Typeform |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | 3 weeks ago See detail |
Manager of Technical Customer Support
Typeform
United States
Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...
3 weeks ago seen
Manufacturing Success Manager
Terra Staffing
Washington, United States
Direct and develop a team of 6; engineer technicians and customer service administrative Collaborate with engineering technicians for equipment repairs and servicing. Provide excellent customer service, building strong client rel...
4 weeks ago seen See more...
- View all - jobs in Washington State
Senior Customer Success Engineer - Scale
Apollo
United States
Define, develop, and deliver content, programs, and campaigns aimed at helping customers adopt Apollos products. Test and iterate on Scale content program ideas and track results based on positive business outcomes. Monitor and...
4 weeks ago seen See more...
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Customer Success Strategist
Sanford Health
United States
Customer Success Strategist Careers With Purpose is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,00...
a month ago seen See more...
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Robotics Senior Customer Success Associate (Remote)
Raptor Maps
Remote - Oregon, United States
Be the account manager for customers implementing robotics on solar farms. Work cross-functionally, particularly with the technical Project Manager, to design successful implementation plans and push the pace of value delivery. Pr...
a month ago seen See more...
- View all Raptor Maps jobs - jobs in Oregon State
Client Success Manager - Retail
Bazaarvoice
United States
Manage client lifecycle across a portfolio of named accounts, where you will:Conduct discovery and understand your client's internal metrics for success of the program and ensure the client knows how to achieve and measure those...
a month ago seen See more...
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Customer Success Analyst
Cresta
United States
Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...
a month ago seen See more...
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Director, Customer Success
Rackspace
United States
Consistently works with abstract ideas or situations across functional areas of the business.. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major fun...
a month ago seen See more...
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Customer Success Associate, Technical Support (French bilingual)
Fortive
Remote
Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...
2 months ago seen See more...
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Senior Customer Success Associate
Zip
United States
You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention.. Educate and enable our customers on Zips platfor...
2 months ago seen See more...
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Pre-Sales Machine Learning Engineer - Customer Success
Weights & Biases
United States
Be an expert in implementing effective, robust, and reproducible Machine Learning pipelines for engineering teams using Weights & Biases tools. Partner with our customers and prospects to uncover their desired outcomes and be the...
2 months ago seen See more...
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Client Success Manager
Relentless Digital Llc
Remote
$45,000 - $55,000 a year
What Project Management and CRM tools have you used? Describe your account management experience and the largest number of clients you have managed at one time. Describe your level of SEO and Local SEO knowledge and experience. De...
2 months ago seen See more...
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Customer Success Specialist
D2L
Remote
$60,000 - $82,500 a year
Define, coordinate, implement and measure activities that drive customers adoption and strategic success. Develop a coaching capacity to provide support to our customers with the training, skills and tools they need to drive adop...
2 months ago seen See more...
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Director of Customer Success (Fully Remote)
Whatconverts
Remote
$99.8K - $126K a year
Own Customer Success in a way that is purposeful and generates revenue!Develop, implement, and refine an ongoing customer experience strategy aligned with company objectivesTrack and analyze KPIs to measure success and identify ar...
2 months ago seen See more...
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Customer Success Representative
Revolution Prep
Remote
$50,000 a year
Working hours: 9AM-6PM PT Tuesday through Friday, and Saturday 5:30AM-2:30PM with scheduled breaks inbetween. Daily, deliver phone calls, emails, and SMS messages to prospective and current customers. Respond quickly to all inboun...
2 months ago seen See more...
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Vice President Customer Success
Everspring Inc
Chicago, IL
$113K - $143K a year
Is an enthusiastic self-starter with strong leadership skills, who enjoys fast-paced environment, and is a consensus builder internally and externally. Has demonstrated success managing client relationships in complex technology a...
2 months ago seen See more...
- View all Everspring Inc jobs - jobs in Chicago, IL
Customer Support Project Manager
Design Public Group
Remote
$65,000 - $80,000 a year
Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...
3 weeks ago seen
Manager of Customer Support
Doctorlogic
Remote
$50,000 - $55,000 a year
Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...
3 weeks ago seen
Sr. Associate, Product Manager - Card Customer Resiliency Experience
Capital One
Virginia, United States
Human CenteredYoull collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature designYou'll breakdown business epics into features a...
4 weeks ago seen See more...
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Customer Support - US Manager Digital Transformation
Empower
United States
Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...
4 weeks ago seen
Senior Manager, Customer Experience Software Engineering
Dropbox
United States
Lead and develop a high-performing team of engineers, fostering high individual agency, and driving impactful outcomes.. Shape and advance the future of Dash, driving Growth, PMF, product monetization and revenue generation for Dr...
4 weeks ago seen
Customer Onboarding Manager - Software
Affinipay
United States
Master the product through a formal onboarding program and continued learning.. Prepare and lead Customer Onboarding experience assessing customer needs, and customizing onboarding experience to maximize utilization and delight.....
4 weeks ago seen
Senior Manager - Customer Experience
Twilio
United States
Build and implement a strategy to drive customer adoption and retention for our largest cohort of customers. Run a world class team by owning development programs to hire, coach, develop, and retain high-performing CXMs. Partner w...
4 weeks ago seen
Cash Controls and Customer Communications Manager in Sunrise, FL at TeamHealth
Teamhealth
Florida, United States
TeamHealth has ranked three years running as The Worlds Most Admired Companies by Fortune Magazine and one of Americas 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare orga...
4 weeks ago seen See more...
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Customer Experience Manager
Five Below
Arkansas, United States
Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...
a month ago seen See more...
- View all Five Below jobs - jobs in Arkansas State
Senior Manager, Client Success
Engie
United States
Responsible for leading a Client Success team including Client Representatives, Sr. Client Representatives, Client Operations Specialists, Client Success Associates, and Client Success Managers.. Provides support to direct reports...
a month ago seen See more...
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Patient Customer Experience Manager
Aspen Dental
Chicago, IL
$101,000 - $125,000 a year
Optimize and oversee an enterprise-wide Customer Experience program Leverage the Qualtrics XM platform to design and deliver actionable insights from patient/customer feedback merged with operational and other relevant data Be an...
a month ago seen See more...
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Customer Enablement Manager
Readyset Surgical, Inc.
Remote
Up to $80,000 a year
Manage all facets of customer implementations, including customization specifications, data input, scheduling, communications, on-site installation & training. Customer follow-ups as needed. Work with the Customer Success team to...
a month ago seen See more...
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Customer Experience Manager - Now Hiring
Five Below
Ohio, United States
Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...
a month ago seen See more...
- View all Five Below jobs - jobs in Ohio State
Customer Relationship Management (CRM) Senior Analyst
Biospace
Lexington, MA
Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...
a month ago seen See more...
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