Full-Time Customer Success Management jobs in Illinois

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CUSTOMER SUCCESS MANAGER - NORTHEAST REGION

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

CompanyDat Freight Solutions
AddressChicago, IL
CategoryInformation Technology
Salaryparental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work
Date Posted 4 weeks ago See detail

Customer Success Manager - Northeast Region

Dat Freight Solutions

Chicago, IL

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Senior Customer Success Manager

Onetrust

Chicago, IL

Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...

Customer Success Manager, Utilities - Field Service Management

Ifs

Itasca, IL

Streamline the interaction between the customer and IFS aligned with a tailored customer journey to leverage a value-added customer experience across all moments that matter. Be the Voice of the customer (VoC) encompasses the gath...

Customer Success Manager

Proaction International, Inc.

Chicago, IL

Develop and maintain strong relationships with clients to understand their needs, objectives, and challenges. Serve as the primary point of contact for assigned clients, ensuring timely and effective communication and resolution o...

Customer Business Manager - Amazon.com

Conagra Brands

Chicago, IL

Lead the development of Amazon.com account strategies and annual operating plans that deliver net sales, volume, and profitability goals while managing trade and marketing budgets. Manage all account P&L levers including trade, ma...

Customer Service Manager

Pmi Photography

Crystal Lake, IL

$18 - $25 an hour

Build, lead, coach, and mentor a team of Customer Service representatives to deliver outstanding service and achieve performance goals. Develop and implement Customer Service policies, procedures, and standards to ensure consisten...

Customer Management Specialist

Colgate-Palmolive Company

Schaumburg, IL

Identify areas of opportunity for products and programs, develop Customer Marketing strategies that incorporate consumer insights, and have an awareness of competitor activity to create promotional strategies. Partner cross-functi...

Vice President Customer Success

Everspring Inc

Chicago, IL

$113K - $143K a year

Is an enthusiastic self-starter with strong leadership skills, who enjoys fast-paced environment, and is a consensus builder internally and externally. Has demonstrated success managing client relationships in complex technology a...

Customer Success Specialist

Gordon Law Group, Ltd.

Skokie, IL

$40,000 - $50,000 a year

Answering inbound phone calls and assisting customers with inquiries, support requests, and product information. Conducting lead intakes to gather essential information about prospective clients and their needs. Performing custome...

Patient Customer Experience Manager

Aspen Dental

Chicago, IL

$101,000 - $125,000 a year

Optimize and oversee an enterprise-wide Customer Experience program Leverage the Qualtrics XM platform to design and deliver actionable insights from patient/customer feedback merged with operational and other relevant data Be an...

Manager, Sales and Customer Service

Macy's

Bloomingdale, IL

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Customer Sales Manager

Advantage Solutions

Chicago, IL

Full-Time Benefits (Medical, Dental, Vision, Life). 401(k) with company match. Training and Career Development. Generous Paid Time-Off. Assist the Brand Manager in achieving the Companys income and expense budgets by ensuring all...

Assistant Manager - Customer Communication

United Airlines

Arlington Heights, IL

Provide leadership and guidance to team that supervises flights in real-time for delays, cancellations, operational impacts, ad-hoc requests, technology initiatives, and prepare immediate or proactive messaging as needed Coach dir...

Customer Engagement (CE) Project Manager - North America

Sa.global

Chicago, IL

Contribute towards a working environment that represents "one sa.global" where everyone is seen as an equal, and equality and diversity is championed. Interact with a variety of colleagues, customers, and stakeholders at all level...

Global Customer Advocacy Program Manager

Siemens Corp

Chicago, IL

Our culture encourages creativity, welcomes fresh thinking, and focuses on growth so our employees, our business, and our customers can achieve their full potential. The result of your efforts will be a growing and visibly more ro...

Customer Service Rep (Account Manager)

Budnick Converting, Inc.

Columbia, IL

$18 - $22 an hour

401(k). 401(k) matching. Dental insurance. Health insurance. On-the-job training. Paid time off. Parental leave. Vision insurance. 2 years. 8 hour shift. Monday to Friday. In-person. Office. Columbia, IL 62236 (Required). Columbia...

Social Media Customer Service Manager

Tréluxe

Mokena, IL

$55,000 - $65,000 a year

Manage and respond to a high volume of customer inquiries across various platforms (Customer Service email inbox, Facebook, Instagram, etc.) . Provide guidance, advice, and recommendations on products and styling techniques, to he...

Manager, Customer Support

Guidehealth

Chicago, IL

Maintaining and improving department and individual call quality at 95% or above, ensuring AHT between 5 and 7 minutes is met, along with BH and individual IPA special standard requirements through report monitoring. Preparing and...