Engineer Technical Support jobs in Pennsylvania

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TECHNICAL SUPPORT REPRESENTATIVE - TIER 1

Respond to customer inquiries via phone, email, or chat to provide technical assistance and support for Granicus applications.. Resolve customer inquiries by utilizing troubleshooting techniques, providing guidance and instructio...

CompanyGranicus
AddressRemote - Oregon, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Technical Support Representative - Tier 1

Granicus

Remote - Oregon, United States

Respond to customer inquiries via phone, email, or chat to provide technical assistance and support for Granicus applications.. Resolve customer inquiries by utilizing troubleshooting techniques, providing guidance and instructio...

Senior Technical Marketing Engineer

Grafana Labs

United States

Teach our audiences about Grafana Labs observability approach and how it can be valuable to them, introducing them to new concepts which can help them achieve their goals.. Create, roll out and maintain technical content such as p...

Head of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Technical Support / Customer Service Representative

Webhelp

United States

$27.6K - $34.9K a year

Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broa...

Technical Support Specialist - Robotics

Branex Group

Michigan, United States

Up to $35 an hour

Discuss, diagnosis, and resolve issues related to repairing robots (including operational and process issues) as reported by customers and/or Service Engineers. Answer Technical Support requests (via phone call, email, or webchat)...

Technical Support Coordinator

St. Edward'S University

Texas, United States

Medical & Rx Coverage - Blue Cross Blue Shield (HSA & FSA Available)Dental - Guardian DentalVision - Guardian/Davis Vision PlanShort Term Disability (STD) Insurance Long Term Disability (LTD) Insurance Life & Accidental Death & Di...

Technical Support Specialist - Now Hiring

Rollins College

Florida, United States

15 Days - Paid Time Off (vacation, sick and personal time). 10 Days - Paid Holidays. 5 Days - Paid College Closure Days. Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire). 100% Employer-Funded...

Technical Support - Plumbing Helpdesk ( REMOTE )

Facilities Resource Group

Michigan, United States

$18 - $22 an hour

LOCATION: Remote. STARTS: ASAP upon approval. PAY: $16 - $22 / Hour (BOE). TYPE: Full Time / Permanent + Benefits. HOURS: 40 50 / Week. SCHEDULE: Mon Fri, 1st Shift (5a-2p OR 8a-5p). Answer high volume of inbound calls profess...

Technical Support Associate

Secureframe

Remote

$56.9K - $72K a year

Be a technical product knowledge expert on our platform with guidance from team members. Use your technical aptitude and customer service skills to resolve questions and issues for users. Provide timely and accurate responses to c...

Technical Support Specialist

Minute Media

Remote

$55,000 - $65,000 a year

Provide Technical Support on a day-to-day basis for customers, platform users, and Internal Company teams. Take ownership and initiative to navigate towards resolutions, which include research, troubleshooting, and following stand...

ATM Technical Support Specialist

Pai - A Brink's Company

Montana, United States

Preform related duties as business needs present themselves, within your scope of practice....

Technical Support Specialist

Ariana Solutions

Remote

$20.47 - $24.00 an hour

Customer-obsessed, with a passion for delivering the best possible customer experience. Collaborative communication, organization, prioritization, and time management. Proven problem-solving and analytical orientation with the abi...

Technical Support Specialist

Barry Wehmiller Companies Inc

Minnesota, United States

$54.8K - $69.3K a year

Provide comprehensive support and adeptly resolve technical issues via phone, email, and various electronic channels. Demonstrate proficiency in online troubleshooting, modification, and explanation of Programmable Logic Controlle...

Spanish/English Technical Support Representative

Blogic Systems

Remote

$15.50 - $20.50 an hour

8 hour shift....

Technical Support Representative Level II

Health Ipass

Remote

$60,000 - $70,000 a year

Manages complex inbound and outbound requests; selects and explains the best solution to solve Technical Support inquiries. Use critical thinking skills and work with internal and external resources to analyze data and determine r...

Technical Support Analyst, Tier III (2nd Shift)

Bcs365

New Jersey, United States

$72K - $91.2K a year

Information Technology Support (ITS) relating to desktop technical issues involving Microsofts core business applications, operating systems for PC (Windows 7+), MAC (OS X) and peripherals. Responsible for technical break/fix sup...

Ccorp Technical Support Analyst

Aflac, Incorporated

Georgia, United States

$42,000 - $98,000 a year

Acting with Integrity Communicating Effectively Pursuing Self-Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations Microsoft Platforms Intel-based PCs Microsoft Office Ha...

HVAC Technical Support Specialist

Xoi Technologies

Remote

Engaging closely with our users to help provide live support to triage simple to complex commercial and residential HVAC related issues. Partnering with cross functional teams, including Customer Success, Support, Sales and Produc...

Senior Engineer, Technical Lead

Itel Laboratories Inc

Remote - Oregon, United States

Expert in writing maintainable and robust web-based software utilizing Microsoft C#, its constructs and most common APIs Strong hands on experience utilizing ASP.NET/ASP Core Experience writing and consuming secure WebAPI calls, a...

TeleOps Operator (Technical Support)

Jbcplatform

California, United States

Title: TeleOps Operator (Technical Support)Location: Foster City, California 94404Priority shift times and days(Shift times are 8 am to 4:30 and 3:30 pm to 12 am): Night Tues - Sat Night Sun - ThursThe TeleOps Ope...

Technical Support Specialist

Protractor Software Inc

Remote

$53.4K - $67.6K a year

Intake and resolve customer support requests/calls/emails/chats Become an export in the Protractor software Document cases within the assigned CRM Utilize remote access tools to dial in and help fix customer issues Ability to flou...

Technical Support Specialist

Kojo

Remote

$65,000 - $80,000 a year

Answering and resolving customer-reported issues or questions from inbound chat and email within designated SLAs Solving technical issues that arise and resolving more complex issues or bugs, when possible, in collaboration with Q...

(Evenings Preferred)Entry Level Technical Support 100% WORK FROM HOME + Benefits

Onesupport

Alabama, United States

$12 an hour

401(k). 401(k) matching. Dental insurance. Health insurance. On-the-job training. Paid time off. Referral program. Vision insurance. Work FROM HOME. No experience needed. Day shift. Evening shift. Every weekend. Weekends as needed...

Systems Engineer - Technical Consultant

Deloitte Us

Virginia, United States

Responsible for overseeing the maintenance and security of client computer systems and applications across all networks, providing reliable, high availability services and optimizing server infrastructure to achieve high performan...

Process Engineer/Technical Operations Engineer

General Motors

Michigan, United States

Conduct appropriate checks and tests, and communicate evaluation of results. Recommend and implement continuous improvements in problem areas. Responsible for diagnosis of equipment malfunctions as well as planned maintenance acti...

Technical Support Specialist - Utah

Degreed

Remote

$46.8K - $59.3K a year

Provide Technical Support to Degreed clients via phone, email, and/or chat platforms; work with end-users to diagnose and resolve routine technical software issues quickly and efficiently. Track and document all technical issues a...

Technical Support Developer

Lifted Logic

Overland Park, KS

$50,000 - $70,000 a year

Serve as the primary point of contact for support-related tasks and questions, ensuring efficient resolution of issues. Conduct quality assurance testing and undertake tasks required for website launches and pre-launch checks. Inv...

Technical Support Specialist

Ispn

Missouri, United States

$15 - $16 an hour

Employees will be in a high-volume queue taking calls from end users for a wide variety of issues. Employees will perform all training and job duties from your own personal dwelling / work space. Positions start at $15.00/hr (pay...

Technical Support Specialist

Gbs Benefits

Utah, United States

$22 an hour

401(k). Dental insurance. Health insurance. Life insurance. Paid time off. Parental leave. Vision insurance. Monday to Friday....

Technical Support Operations Specialist

Keller Williams Realty

Remote

3+ years of Zendesk administration experience with in-depth knowledge of the platforms functionality across Support, Chat, Voice, Explore, Guide, and API/app Integrations. Advanced knowledge of customer service technology systems...