Engineer Technical Support jobs in Pennsylvania

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TECHNICAL SUPPORT OPERATIONS SPECIALIST

3+ years of Zendesk administration experience with in-depth knowledge of the platforms functionality across Support, Chat, Voice, Explore, Guide, and API/app Integrations. Advanced knowledge of customer service technology systems...

CompanyKeller Williams Realty
AddressRemote
CategoryInformation Technology
Job typeFull-time
Date Posted 2 months ago See detail

Technical Support Operations Specialist

Keller Williams Realty

Remote

3+ years of Zendesk administration experience with in-depth knowledge of the platforms functionality across Support, Chat, Voice, Explore, Guide, and API/app Integrations. Advanced knowledge of customer service technology systems...

Sr. Technical Support Specialist II

Poll Everywhere

Remote

$70,000 - $88,000 a year

Lead with empathy in customer support interactions, fostering positive relationships and enhancing customer satisfaction. Ability to multi-task, effectively working through email, phone, and the occasional chat. Additional support...

Technical Support Specialist II – Quality Assurance

Accretive Technology Group

Remote

$80,000 - $100,000 a year

Collaborate closely with Product and Engineering teams to test new features and enhancements to existing products. Investigate, validate, and escalate root causes of urgent production issues using a variety of tools and dashboards...

Technical Support Representative III

Supportninja

Remote

$19 an hour

Provide advanced Technical Support to customers who are experiencing complex technical issues with their products or services while delivering excellent customer service Identify and troubleshoot advanced technical problems, and p...

Technical Support Liaison

Wilson Language Training

Remote

$50,000 - $65,000 a year

Acts as a communication bridge between Technical Support and Technical Development to ensure that information such as technical issues, end user feedback, and release notes is communicated appropriately. Ability to build and maint...

Technical Support Manager

Biziq

Remote

$55,000 - $70,000 a year

Technical Support Management: Lead and mentor various teams providing guidance, training, and performance feedback to ensure the delivery of high-quality support services. Ecommerce shopping cart testing and QA: Obtain a functiona...

Principal Technical Support Specialist-CyberSecurity Sales(ArcSight Product)

Opentext

Remote

$140,000 - $150,000 a year

Partner with the customer to establish a strategic roadmap for ArcSight product deployment, upgrade and potential expansion. Ability to design, discuss and drive reference architectures. Create, document and implement ArcSight bes...

Ccorp Technical Support Analyst

Aflac

Georgia, United States

$50.2K - $63.5K a year

The Company: CommunicorpThe Location:GA, USThe Division: Shared Services CommunicorpJob Id: 6120Ccorp Technical Support AnalystApply Now...

Technical Support Specialist

Connect America

United States

Support remotely sales, field technicians, dealers, and Senior Living customers installation/replacement regarding Lifeline integrated resident safety systems, hardware, and software products. Maintain technical and product know...

Strength Engineer - Support Equipment (Associate or Mid-Level)

Boeing

Missouri, United States

$79.9K - $101K a year

Supports proposal preparation and new business development efforts. Trains and coaches others. Works under general direction. Provide strength input and recommendations for new 3-D engineering layouts, 3-D models, designs / drawin...

Technical Support Representative

Coverttrack

Remote

$22 - $25 an hour

Deliver excellent customer service and support to end-users Handle customer Technical Support cases through phone, chat, and email submission Technically proficient and skilled in the creation and handling of Tier I and II product...

Product Technical Support Specialist

Tsi Incorporated

Minnesota, United States

$59.4K - $75.2K a year

Provide pre- and post-sales technical and applications advice to customers, sales personnel and representatives/distributors via phone, fax, email, or skype. Maintain knowledge of current and obsoleted products and assist end-user...

System Administrator & Technical Support Specialist

Opta Group Llc

New York, United States

PEOPLE: We will invest in our people with promoting Diversity and Inclusion for the success of our organization. CUSTOMERS: Committed to our customers to deliver Consistent Quality products, Solutions and Service. SAFETY: Providin...

Technical Support Specialist (Internal Trainer)

Nuss Truck & Equipment

Minnesota, United States

$42.5K - $53.8K a year

Develop positive relationships and trust within the dealership leadership, all levels of Service Technicians, customers, Mack/Volvo and other supplier staff. Provide repair information, diagnostic guidance and high-quality problem...

Technical Support Representative MIP

Community Brands

Remote - Oregon, United States

Deliver exceptional customer service that inspires trust and confidence by showing empathy, knowledge, and professionalism. Assist on-premise customer's with technical issues during and after product installation by troubleshootin...

Technical Support Analyst

Bon Appetit Danish, Inc.

California, United States

: Under close supervision of the IT Manager, using established procedures, provides a full range of Technical Support services in information technology including onsite Technical Support, analysis, diagnosis and resolution of i...

Sr Technical Support Escalation Manager (Life Science)

Thermo Fisher Scientific

Remote - Oregon, United States

Working in compliance with legislation and IMS (required for all). Coordinate communications, meetings, and or conference calls between assigned customers and GTS/Field as required. Ensure customer critical issues are resolved wit...

Technical Support Analyst / Linux /AWS

Ellucian Company

Remote

Providing Technical Support and expertise to Ellucian Colleague SaaS system users, internal Ellucian staff and to the support staff of partner companies Performing technical troubleshooting covering data migrations, interoperabili...

Technical Support Representative I

Miva, Inc.

Remote

$17 - $21 an hour

Provide phone support for inquiries relating to our eCommerce software and hosting platform Answer phone calls and create and document detailed tickets in our ticketing system Demonstrate professionalism and outstanding customer s...

Technical Support Specialist (remote)

Medically Home

Remote

$62K - $78.5K a year

Configure and maintain computers for Medically Homes clinical and operations teams, including workstations, laptops, printers, and productivity software. Be a key troubleshooting resource for our nursing and physician teams to en...

Technical Support - Customer Service

Macrofab

Remote

$45.8K - $58.1K a year

Engage customers via phone and email to resolve customer issues which will include providing onboarding and product training for the MacroFab platform. Quickly and thoroughly solve problems for customers when an order, transaction...

Technical Support Coordinator

Gventure Technology Pvt. Ltd,

Remote

$43,617.49 - $52,528.59 a year

Communication Skills: Excellent verbal and written communication skills to interact with clients, understand their issues, and explain solutions clearly. Customer Service: Provide high-quality Technical Support to users, ensuring...

Customer Technical Support Manager

Peraton

United States

$104,000 - $166,000 a year

Manage, lead, and mentor a technical team of employees and subcontractors in support of USPS CISO operations. This requires experience in leading complex customer support operations as well as a technology background and understan...

Junior Software Support Engineer

Insurance Office Of America

Remote

$55K - $69.6K a year

Support and foster end-user engagement of enterprise applications. Manage, research, and ensure resolution to software related requests for assistance (incidents, problems). Perform triage functions by troubleshooting software and...

IT Technical Analyst/Informatics Support Specialist

Rebiotix Inc

Minnesota, United States

IT Technical Analyst/ Informatics Support Specialist...

Technical SEO Support Lead

Saas.group

Remote

$62.3K - $78.9K a year

With your help, Seobility customers will be even more successful and satisfied: you respond to inquiries and always find the right solution to their needs. You are a driven and hands-on expert who is eager to take on a leadership...

Junior Customer Support Engineer

Analyst1

Remote

$61.1K - $77.3K a year

Monitor and respond to new requests to the support team. Conference call with customers to troubleshoot issues and gather information. Directly access and manage SaaS and/or PaaS instances of our software. Learn and train others o...

WordPress Developer Support Engineer

Idaho National Laboratory

Remote

$111K - $141K a year

Working to completion includes working with the testing organization and customers to validate those solutions meet needs and quality expectations.Frequent contact with customers to communicate progress and ensure that it is consi...

Technical Customer Support Representative

Restream

Remote

$44.7K - $56.6K a year

Provide prompt, accurate, and personalized assistance to Restream users through live chat, email, and social media Resolve customer issues by developing expertise in relevant product areas and utilizing your basic programming know...

Redis/Valkey Support Technical Lead

Percona

United States

Create technical content for the community and Percona subscribers to consume. Blogs, Whitepapers, KnowledgeBase articles, webinars, and conference talks are all media types that may be used. Delivers professional services/consult...