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Director Customer Care jobs in Long Island City, NY

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SENIOR DIRECTOR CUSTOMER CARE, CONTACT CENTER- CHAT

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

CompanyOptimum
AddressLong Island City, NY
CategoryInformation Technology
Date Posted a month ago See detail

Senior Director Customer Care, Contact Center- Chat

Optimum

Long Island City, NY

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

a month ago seen See more...

Manager, Customer Care North

Liberty Coca-Cola Bev Llc

New York, NY

Drive and execute on Libertys Cold Drink Strategy. Design and develop field support structure within the area of responsibility. Execute methodologies to prioritize service calls. Assign and manage area of responsibility. Develop...

7 days ago seen See more...

Director Customer Logistics - Retail Vertical

York State Department Of Labor

New York, NY

Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation. Represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR...

a week ago seen See more...

Associate Director, Legal Counsel, Customer Con...

A Biotechnology Research Company

New York, NY

To review moderate to complex solicitations and work closely with the sales organization to prepare specialized and/or non-routine responses to requests for proposals, bids, tenders and contracts To analyse and negotiate contract...

4 days ago seen See more...

Troy, New York, Pulmonary Critical Care Medical Director Opportunity

Recruitwell

New York, NY

Clinical Role: This position would require familiarity and work at both our inpatient ICUs in Albany, New York and in Troy, New York. Outpatient coverage would be located in Troy. Providers who have Sleep Medicine training and e...

5 days ago seen See more...

Pulmonary Critical Care Physician Medical Director - Troy, New York

Inspire Healthcare

New York, NY

This position would require familiarity and work at two ICUs and outpatient coverage in Troy. Providers who have Sleep Medicine training and experience will work one day per week in the Sleep Center. The team at Pulmonary and Crit...

a week ago seen See more...

Director of Critical CareED

Career Match Pro

New York, NY

5 years Critical Care Experience. At least 1 Year ED experience. 3 Years Progressive Leadership Experience (will consider Assistant Director or Manager)....

a week ago seen See more...

MD - Primary Care Medical Director

Pix11

New York, NY

Keep hand in clinical medicine, servicing a panel of adult-only or patients of all ages depending on training. Full spectrum Primary Care - diagnose and treat medical illnesses, refer to specialists. Full time Monday to Friday. Co...

a week ago seen See more...

Perm-Medical Director- Pulmonary Critical Care

Bas Healthcare

New York, NY

This position would require familiarity and work at both inpatient ICUs. The team strives to provide a quality patient experience while offering the most current treatment options and services. Services include a full pulmonary fu...

a week ago seen See more...

Director Trust and Safety & Customer Success

Gettr Usa

New York, NY

Lead the development and execution of GETTRs Trust & Safety strategy, policy, procedures and processes. Build and lead an impactful Trust & Safety team, including moderation, escalation, investigations, fraud monitoring, and lega...

2 weeks ago seen See more...

Director Customer Logistics - Ryder Last Mile (REMOTE)

York State Department Of Labor

New York, NY

Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation. Represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR...

3 weeks ago seen See more...

Resident Care Director RN

Sunrise Senior Living

Brooklyn, NY

Provide strategic leadership for Resident Care in the community by working with each department to coordinate care and services that promote residents quality of life. Direct management of the nursing team and medication care man...

yesterday seen See more...

Associate Director of Integrated Care RN

Pix11

New York, NY

Competitive wages. Flexible shifts. Paid training & uniforms. Growth opportunities. Bonus & incentive programs. Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance pol...

3 weeks ago seen See more...

Human Resources Director - Home Care

Simitree Talent Solutions

New York, NY

Healthcare HR experience. LHCSA experience - Home Care / Private Duty / Personal Care preferred. Multi-site experience. Bachelor's Degree preferred. SHRM a plus. Responsible for all HR functions and oversite of HR team members. En...

3 weeks ago seen See more...

Medical Director (FP, IM) - Post Acute Care

Necnic Group

New York, NY

Primary care rounding in SNF and Facility Medical Directorship. Manage chronic disease, diagnosis illness and medical conditions, and implement plan of care. Collaborate with clinicians, facility leaders and others regarding care...

3 weeks ago seen See more...

Senior Director, Customer Success

At Foursquare

New York, NY

Lead a team of 30-35 Customer Success Managers of varying experience levels, many of whom are in earlier stages of their career. Mentor and develop the team through professional career development and personal empowerment, enablin...

a month ago seen See more...

Customer Care Specialist - New York City, United States - beBee Professionals

Bebee Professionals

New York, NY

Provide exceptional customer service and support to resolve inquiries, complaints, and issues via phone, email, or chat. Assist customers with product information, orders, billing, and account management. Listen actively to custo...

a month ago seen See more...

Brooklyn- Associate I, Customer Care- 311 Survey Project Based

Continuum Global Solutions

New York, NY

Address incoming inquiries from NYC residents related to city-oriented issues. Maintain a professional demeanor with all customers and providing services with courtesy and patience. Creating work orders, dispatching work to specif...

2 months ago seen See more...

Director Customer Success

Incredibuild

New York, NY

$175,000 - $190,000 a year

Strategic Vision: Develop and communicate a strategic vision for Customer Success aligned with Incredibuild's overall business objectives. Identify new opportunities for growth, innovation, and differentiation in Customer Success...

2 months ago seen See more...

Director, Quality Assurance & Customer Satisf

Empire State

New York, NY

Develop qualitative and quantitative methodologies, including but not limited to statistical sampling of applications, spot checks, and periodic audits, to measure the quality of the review process and timely processing of applica...

a month ago seen See more...

Senior Director of Operations, Value-Based Care Programs (NYC)

Astrana Health

New York, NY

$140,000 - $165,000 a year

Comfortable with ambiguity and biased towards action. You can identify the 20% of the work that leads to 80% of the result and constantly execute at a high level. You enjoy thinking about complex and ambiguous problems and can con...

a month ago seen See more...

Child Care Field Assistant Director

Bright Horizons Family Solutions

New York, NY

People:. Leadership/Supervision of Staff. Supports a positive work environment. For designated teams, leads the employee experience from hire to orientation, professional development, and engagement and performance management. Kee...

a month ago seen See more...

Director, Social Media - L'Oréal Paris Hair Care & Hair Color

L'oreal

New York, NY

$140,100 - $203,200 a year

Work with Marketing, Omni-Shopper, PR and DMI on long term vision for LOral Paris social that ties back to divisional business objectives with the consumer experience in mind Develop strategies to breakthrough and compete with t...

a month ago seen See more...

Customer Service Supervisor (Health Care)

Pdi Health

New York, NY

Company Description::We are on the lookout for a highly motivated and healthcare-experienced professional to assume the role of Customer Service (CSR) Supervisor at our in-office location in Williamsburg, Brooklyn. The ideal candi...

2 months ago seen See more...

Senior Director of Customer Service

Nyc Health + Hospitals

New York, NY

Manage and direct all aspects of call center operations in a manner that builds a strong workplace culture that maximizes both staff and customer satisfaction while meeting budgetary goals. Review existing call center policies and...

2 months ago seen See more...

Customer Care Representative

Ttec

Brooklyn, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

2 weeks ago seen See more...

Customer Care Manager, Vault

Collectors

Jersey City, NJ

$72,438 - $117,605 a year

Define and set operational and Customer Care team KPIs for delivery of services in support of driving significant revenue and profit growth. Ensure Customer Care teams are staffed to support business growth, with a focus on attrac...

a month ago seen See more...

Customer Care Associate

Wgaca Llc

Jersey City, NJ

$55,000 - $60,000 a year

Ensures quality customer service outreach is consistent across all platforms and provide customers with appropriate and informative information in a timely manner Respond to customer questions and comments via phone, email, and li...

2 months ago seen See more...

Director of Claims Quality - Managed Care

Tandym

Jersey City, NJ

Managing provider reimbursement and analytics, Claims Quality analysts, claims compliance, training and remediation and user acceptance testing (UAT). Overseeing staffing and implementing and maintaining policies, procedures, and...

a month ago seen See more...

Director of Nursing - Transitional Care Unit

Carepoint Health

Hoboken, NJ

$107K - $136K a year

2-4 years supervisory experience in Long Term/ Rehab setting Valid NJ RN License, BLS (Basic Life Support). Ability to lead, mentor, coach, and educate others as needed to accomplish projects. Excellent communication and presenta...

a month ago seen See more...

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