Customer Support jobs in San Mateo, CA

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CUSTOMER SUPPORT SPECIALIST

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

CompanyMegaport
AddressBrisbane, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Customer Support Specialist

Megaport

Brisbane, CA

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

Product Program Manager, Customer Support

Meta

Menlo Park, CA

$186,000 - $253,000 a year

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

Customer Support Representative

Hiretalent

San Francisco, CA

You ll be a strategic problem solver and become a subject matter expert in all things ! You will be the first line of defense (Tier 1) for all merchant, customer, partner, and internal post-sales escalations, ensuring that Tier 1...

Customer Support Quality Assurance Speciailst

Patreon

San Francisco, CA

Patreon product and processes expertise is a must in order to adequately assess quality in a teammates' interactions. Complete weekly and monthly QA evaluation targets and calibration audits, and coach on improvement opportunities...

Customer Support Representative-III

Hiretalent

San Francisco, CA

Tier 1 is primarily responsible for supporting the merchants that use Bbot s ordering platform and will help identify and troubleshoot a wide range of issues such as menu settings, customer UI configurations, ticket printing & rou...

Customer Ops Support Specialist II

Pinterest

San Francisco, CA

$79,050 - $163,000 a year

Manage technical support issues on a daily basis: verify issues, isolate and diagnose the problems and resolve the issues across Pinterest's business products suite. Handle escalations from outsourced vendors, and contribute to im...

Roadside Customer Support (Night Shift)

Tesla

Fremont, CA

$20.00 - $52.20 an hour

Deliver exceptional verbal and written Customer Support Efficiently coordinate towing services, both in urgent and non-urgent situations. Assess customer needs and proactively resolve roadside Determine the optimal course of actio...

Customer Support Call Center Outbound

Stress-Free Auto Care

Mountain View, CA

$31.5K - $39.9K a year

Outgoing phone calls - 200 per day (approx). Leave Voicemails For Follow up - Approx 100 per Day). Ask Customers for Feedback on Service Recently Performed at our physical locations. Escalate concerns and communicate with existing...

Customer Service Sales Support

Applied Seals North America Inc

Fremont, CA

Manage and input orders and status into company database. Communicate and support our parent company in dealing with customers. Handle customer inquiries. Provideinformation about services and invoicing. Document and updatecusto...