Customer Support jobs in California

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PRODUCT PROGRAM MANAGER, CUSTOMER SUPPORT

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

CompanyMeta
AddressMenlo Park, CA
CategoryInformation Technology
Salary$186,000 - $253,000 a year
Date Posted 4 days ago See detail

Product Program Manager, Customer Support

Meta

Menlo Park, CA

$186,000 - $253,000 a year

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

Customer Support Specialist

Tcwglobal

West Hollywood, CA

Document, sort, pack, and ship customer mail. Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when ne...

Customer Support Engineer, I

Antech Diagnostics

Carlsbad, CA

Able to understand and diagnose issues, and identify root cause through detailed analysis using both simple and in-depth questioning techniques. Able to document steps to reproduce accurately. Utilize strong customer and technical...

Cable Technician/Onsite Customer Support

Frontier Technology Inc.

Goleta, CA

Provide On-Site Technical Support at client site. Installing, maintaining, and repairing fiber and copper cable infrastructure. Performing maintenance on existing cabling systems. Testing newly installed or relocated cables accord...

Customer Support Specialist

Art Of Problem Solving

San Diego, CA

Respond promptly and accurately to "Tier 1" (General) customer inquiries through multiple channels including email, our online message boards, and phone. Process "Tier 1" (General) operational tasks, such as order/enrollment chang...

Representative, Customer Support

Rs Hughes Company Inc

Anaheim, CA

$50,000 - $55,000 a year

Guide and process customer orders and inquiries in a fast-paced environment using world-class technology. Provide internal support to assigned Sales Representatives regarding any customer problems, complaints, or requests Solve cu...

Customer Support Specialist

Ucp Of Sacramento & Northern California

Sacramento, CA

$23 - $26 an hour

If unable to resolve at our level, draft an email to send to the development team. Follow up on issues sent to the development team. Respond timely to Affiliates when issues are rectified. Review potential software changes inclu...

Senior Manager of Customer Support

Continuum Applied Technology

San Diego, CA

Manage the day-to-day operations for a 15-person support team (tickets, workload, escalations etc.). Hands on approach to content and subject matter. Learning to quickly ramp-up to being a Component Control/Quantum Control product...

Customer Support Representative

Antech Diagnostics

Carlsbad, CA

Maintains a high level of customer service by creating an outstanding support experience and exhibiting excellent customer service skills. Provides administrative support to department technicians related to cases and RMAs, includ...

Office Associate / Customer Support

Aruba Communications

Irvine, CA

$18 - $25 an hour

General office work including emailing and sales support. Following up on customer renewals. Assisting with customer interactions. Business Analytics / Sales Tracking. Updating company CRM. Flexible hours Mon-Friday 10am to 4pm. E...

Customer Support Associate

Meal Prep Sunday San Diego

Vista, CA

$20 - $24 an hour

Answer phone calls, emails, to address any customer concern with the highest level of response and attention. Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy tho...

Customer Support Specialist

Megaport

Brisbane, CA

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

Entry Level Customer Support Manager

Clear Concepts Management

San Rafael, CA

Collaborate with senior management to develop strategies for expanding outreach capabilities and meeting client acquisition goals. Initiate residential visits to prospective customers as assigned by the senior manager. Use company...

Roadside Customer Support (Night Shift)

Tesla

Fremont, CA

$20.00 - $52.20 an hour

Deliver exceptional verbal and written Customer Support Efficiently coordinate towing services, both in urgent and non-urgent situations. Assess customer needs and proactively resolve roadside Determine the optimal course of actio...

Customer Support Rep/Purchasing Agent

Ckd Usa Corporation

Santa Clara, CA

Produce timely quotations for product inquiries while confirming product availability, part number accuracy and customer specific discounting. Verify and enter all incoming orders with previous quote history including price, lead...

Customer Service Representative / Sales Support

Pope Packaging

Vacaville, CA

$20 - $22 an hour

Present and sell packaging products and services to new and existing customers. Receive phone calls, emails, and document customer information. Provide quote requests and process orders in D365. Prepare sales orders by reviewing i...

Customer Support Specialist 1 (Dublin, CA)

Savvymoney

Dublin, CA

$22.50 - $29.00 an hour

Manage daily registration support requests with timely responses and resolutions. Collaborate with partnership, product, and tech teams to identify issues and fixes. Track Customer Support SLA and make recommendations for process...

Entry Level Customer Support Agent

Amplify Insights

Sacramento, CA

$55,000 - $65,000 a year

Hands on training. fun work environment including casual Fridays. Travel opportunities. Team Building Events like Karaoke Night, BBQs, Winery Trips, Rock Climbing, Etc. Free paid vacations. Sporting event and concert tickets. Phi...

(CSR) Customer Support Representative

Rojas Solutions

Wasco, CA

Energetic Environment: We thrive on positive energy and a can-do attitude which has secured our reputation as a top customer service and outreach firm. Continuous Learning: Our workplace provides an environment that encourages per...

Customer Support Representative

Victoriam Management

Cerritos, CA

Cultivate existing relationships with clients. Plan and run presentations with the goal of making sales and growing brand awareness. Provide excellent customer service to every customer by informing and educating them about the br...

Full Time Customer Support Representative

H!Ero Inc.

Lakewood, CA

The Customer Support Representative will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document, and monitor any and all exceptions to the standard proce...

Customer Support Representative

Victoriam Management

Lakewood, CA

Cultivate existing relationships with clients. Plan and run presentations with the goal of making sales and growing brand awareness. Provide excellent customer service to every customer by informing and educating them about the br...

Customer Support Representative

Hiretalent

San Francisco, CA

You ll be a strategic problem solver and become a subject matter expert in all things ! You will be the first line of defense (Tier 1) for all merchant, customer, partner, and internal post-sales escalations, ensuring that Tier 1...

Customer Support Quality Assurance Speciailst

Patreon

San Francisco, CA

Patreon product and processes expertise is a must in order to adequately assess quality in a teammates' interactions. Complete weekly and monthly QA evaluation targets and calibration audits, and coach on improvement opportunities...

Customer Support and Parts Specialist

Tritium

Torrance, CA

$21 an hour

Are you ready for an exciting new challenge? Join one of the fastest growing industries on the planet. Excellent opportunity to diversify and develop experience. Ensure a great customer experience in all things related to the inst...

Customer Support Representative-III

Hiretalent

San Francisco, CA

Tier 1 is primarily responsible for supporting the merchants that use Bbot s ordering platform and will help identify and troubleshoot a wide range of issues such as menu settings, customer UI configurations, ticket printing & rou...

Customer Support Representative

3 Day Blinds

Fresno, CA

Provide high caliber support to our sales team of Design Consultants and Installers. Answer questions and resolve inquiries from our valued clients related to product, warranty, installation, parts & repairs. Provide valuable insi...

Customer Support Call Center Outbound

Stress-Free Auto Care

Mountain View, CA

$31.5K - $39.9K a year

Outgoing phone calls - 200 per day (approx). Leave Voicemails For Follow up - Approx 100 per Day). Ask Customers for Feedback on Service Recently Performed at our physical locations. Escalate concerns and communicate with existing...

Customer Support Representative

Lumina Inc.

Garden Grove, CA

$800 - $1,200 a week

Approach consumers to troubleshoot issues our products and services provided. Provide exceptional customer service by establishing a personalized relationship with every consumer. Assist in customer scheduling for products through...

Customer Support Representative

Ie Business Firm

South Gate, CA

$53,113 - $58,608 a year

Meet with new and existing Nestle customers to provide new product information and create buzz and excitement surrounding their new subscription services. Qualify potential customers, address customer questions and concerns, proce...