Customer Support Manager jobs in San Juan, PR

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CUSTOMER SUPPORT MANAGER

At Advantive, we make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and...

CompanyAdvantive
AddressRemote
CategoryInformation Technology
Salary$79.8K - $101K a year
Job typeFull-time
Date Posted 2 months ago See detail

Customer Support Manager

Advantive

Remote

$79.8K - $101K a year

At Advantive, we make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and...

Sr. Customer Success Manager New

Conga

United States

We identify expansion, mitigate risk using our cross functional teams and improve health and sentiment of s Customers, ensuring successful and growing renewal. Strong interpersonal skills to build rapport, establish trust, and ma...

Manager of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Customer Support Project Manager

Design Public Group

Remote

$65,000 - $80,000 a year

Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...

Manager of Customer Support

Doctorlogic

Remote

$50,000 - $55,000 a year

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

Customer Support - US Manager Digital Transformation

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

Manager, Strategic Customer Success New

Intuit

Georgia, United States

We connect with key influencers and power users to evaluate the strength of our business relationship, understand challenges and pain points, gather and document product feedback, act as advocates, and relay important communicatio...

Manager - Product Support

Figma

United States

Help build and shape the future of our Product Support weekend support. Craft and create premium experiences for customer base with our Figma products and brand. Handle customer and executive escalations that arise during the week...

Manager, Customer Support

Guidehealth

Chicago, IL

Maintaining and improving department and individual call quality at 95% or above, ensuring AHT between 5 and 7 minutes is met, along with BH and individual IPA special standard requirements through report monitoring. Preparing and...

Manager of Customer Support

Highland Electric Fleets

Remote

$93.3K - $118K a year

Customer Support Strategy: Formulate and execute a comprehensive Customer Support strategy to guarantee customer satisfaction, problem resolution, and continuous improvement Team Leadership: Lead, mentor, and develop a team of Cus...

Operations Support Manager

Resonance

Remote

$96.5K - $122K a year

Mentor new Program Management Specialist (Budget) on the USAID ADS Program Cycle, especially with regard to annual budget planning and reporting, namely the OP, CNs and CBNs, PPR, and Portfolio Reviews. Provide support and guidanc...

Manager, Customer and Program Support (Trauma Education)

American College Of Surgeons

Chicago, IL

$75.1K - $95.1K a year

All other duties as assigned. Strong working knowledge of Microsoft Office products (Excel, Teams, PowerPoint, etc.) is required; Experience with organizing large data sets for analysis and presentation is strongly preferred. Vac...

Senior Manager, Customer Experience Operational Support

Point Broadband

Remote

$97.5K - $123K a year

Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...

Customer Business Manager - Amazon.com

Conagra Brands

Chicago, IL

Lead the development of Amazon.com account strategies and annual operating plans that deliver net sales, volume, and profitability goals while managing trade and marketing budgets. Manage all account P&L levers including trade, ma...

Support Service Manager

Adobe

Remote - Delaware, United States

Partners with the Technical Account Manager (TAM) to ensure best in class customer support experience andmanagement beginning with a smooth customer kick off for new Ultimate customers. Performs daily review of all assigned Ultim...

Customer Care Manager III

Lumen Technologies

Remote - United States

Partner closely with sales and service delivery eco-systems to understand and implement sold solutions. Provide critical date management and escalation support to meet committed delivery objectives. Validate order details for sold...

Customer Success Manager - Advertising

Commerceiq

United States

Comprehend customers' requirements, subsequently strategize, coordinate, and oversee every aspect of a collaborative success plan.. Be an expert on the CommerceIQ platform and act as a vital resource for helping with training, qu...

Customer Support Associate

Rocket Money

United States

Use an online chat platform to talk with Rocket Money's members.. Youll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues.. Provide resources and guid...

Third Party Management Risk Contracting Support

Northern Trust

Chicago, IL

Unspecified

Works collaboratively with strategic sourcing leads, business partners, and, if required, suppliers to identify service/product requests and assess criticality of risk resulting in the need for a risk assessment. Responsible for c...

Customer Service - Self Storage Manager

Public Storage

Michigan, United States

$15 an hour

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Customer Experience Manager

Bluebeam

United States

$105,800 - $132,100 a year

Manage and grow Bluebeam's Early Access program (Bluebeam Labs). Facilitate diverse feedback collection (suggestions, defects, praise) from customers. Communicate actionable feedback timely to product, design, and engineering team...

CHILD SUPPORT SERVICES PROGRAM MANAGER

Arizona

Remote

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.DES serves more than 3 million Arizonans. - Build effective business relationships wit...

Manager Application Development & Support - Remote

Ryder System

San Juan, PR

$120,000 - $130,000 a year

Ability to present and discuss technical information in a way that establishes rapport, persuades others and gains understandingEffectively and clearly communicate to the end-user community, tailoring the communication style/metho...

Manager - Customer Onboarding

Brightwheel

United States

Manage a team of onboarding specialists remotely, whom you will hire, train, coach, and performance develop (starting with 2 specialists, with potential to expand the team based on business needs). Monitor key metrics and report o...

Customer Support Specialist

Wilson Language Training

Remote

$40,000 - $56,000 a year

Ability to communicate clearly and professionally via chat, phone and email. Maintain and update customer records during interactions, transactions, and communications. Process transactions for materials and subscription offerings...

Insurance Customer Support Representative - Remote

Dxc Technology

Tennessee, United States

$28,600 - $41,600 a year

Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation without direct supervis...

Customer Support Specialist (Alpharetta, GA Hybrid - Bilingual Spanish or French Pref)

Sopra Banking Software

Alpharetta, GA

$53,000 a year

Offer Customer Support to end users/dealers across our dashboard and mobile app product Handle inbound and outbound calls and emails to ensure customer satisfaction by resolving issues Log calls and resolution processes Escalate i...

Sr. Omnichannel Trade Strategy & Customer Planning Manager

Mativ Holdings

Alpharetta, GA

Act in a customer-facing role responsible for driving the conversion of Brick & Mortar and eCommerce sales and marketing objectives into customer specific plans and setting Trade Strategy. Lead Customer Planning by providing best...

Manager, Mid-Market Customer Success

Muck Rack

United States

Attract, hire, onboard, coach and retain top Customer Success managers. Motivate, inspire and mentor your team members to achieve strong quarterly results. Manage recurring revenue and deliver high on-time renewal rates. Help craf...

Customer Support Representative

The Wanderlust Group

Remote

$50,000 - $55,000 a year

Operate our helpdesk, providing front line support via phone, email and live chat channels Answer how-to questions and help customers navigate a variety of tools within our software Diagnose software issues and engage with our pro...