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Customer Support Lead jobs in San Mateo, CA

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PRODUCT PROGRAM MANAGER, CUSTOMER SUPPORT

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

CompanyMeta
AddressMenlo Park, CA
CategoryInformation Technology
Salary$186,000 - $253,000 a year
Date Posted 2 weeks ago See detail

Product Program Manager, Customer Support

Meta

Menlo Park, CA

$186,000 - $253,000 a year

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

2 weeks ago seen See more...

Customer Support Specialist

Megaport

Brisbane, CA

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

a month ago seen See more...

Customer Support Rep. - Scheduling Field Technicians - Bilingual preferred

Home Safety Services, Inc.

Burlingame, CA

$25 - $35 an hour

grab bars. stair railings. wheelchair ramps, and. stair lifts. 401(k). 401(k) matching. Health insurance. Paid time off. 3 years. 8 hour shift. Day shift. Yearly bonus. Monday to Friday. In-person. Office. Dispatching: 1 year (Req...

2 months ago seen See more...

Customer Support Representative

Hiretalent

San Francisco, CA

You ll be a strategic problem solver and become a subject matter expert in all things ! You will be the first line of defense (Tier 1) for all merchant, customer, partner, and internal post-sales escalations, ensuring that Tier 1...

a month ago seen See more...

Customer Support Quality Assurance Speciailst

Patreon

San Francisco, CA

Patreon product and processes expertise is a must in order to adequately assess quality in a teammates' interactions. Complete weekly and monthly QA evaluation targets and calibration audits, and coach on improvement opportunities...

a month ago seen See more...

Customer Support Representative-III

Hiretalent

San Francisco, CA

Tier 1 is primarily responsible for supporting the merchants that use Bbot s ordering platform and will help identify and troubleshoot a wide range of issues such as menu settings, customer UI configurations, ticket printing & rou...

a month ago seen See more...

Content Design Lead - Help & Support (RELOCATE TO AUSTRALIA)

Canva

San Francisco, CA

Content Design: You'll use your exceptional writing skills and user experience principles to craft UX copy that empowers our users to self-help, whether that's through a conversational interface, diagnostic flow, or Help Center ex...

a month ago seen See more...

Customer Ops Support Specialist II

Pinterest

San Francisco, CA

$79,050 - $163,000 a year

Manage technical support issues on a daily basis: verify issues, isolate and diagnose the problems and resolve the issues across Pinterest's business products suite. Handle escalations from outsourced vendors, and contribute to im...

a month ago seen See more...

Customer Success Lead

Pear Vc

San Francisco, CA

Collaborate with the founders and initial GTM team to build the Customer Success function from the ground up and define the strategy and key success metrics. Have in-depth knowledge of the product, help customers solve problems an...

a month ago seen See more...

Senior Customer Experience Lead

Intuit

Mountain View, CA

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

2 weeks ago seen See more...

Roadside Customer Support (Night Shift)

Tesla

Fremont, CA

$20.00 - $52.20 an hour

Deliver exceptional verbal and written Customer Support Efficiently coordinate towing services, both in urgent and non-urgent situations. Assess customer needs and proactively resolve roadside Determine the optimal course of actio...

a month ago seen See more...

Customer Support Call Center Outbound

Stress-Free Auto Care

Mountain View, CA

$31.5K - $39.9K a year

Outgoing phone calls - 200 per day (approx). Leave Voicemails For Follow up - Approx 100 per Day). Ask Customers for Feedback on Service Recently Performed at our physical locations. Escalate concerns and communicate with existing...

2 months ago seen See more...

Customer Service Sales Support

Applied Seals North America Inc

Fremont, CA

Manage and input orders and status into company database. Communicate and support our parent company in dealing with customers. Handle customer inquiries. Provideinformation about services and invoicing. Document and updatecusto...

a month ago seen See more...

What should I search to find Customer Support Lead jobs in San Mateo, CA?

People who searched for Customer Support Lead jobs in San Mateo, CA also searched for Lead Product Manager, Lead Software Engineer, Customer Service Associate, Technology Support Specialist, Customer Service Representative, Tech Lead, Lead Lighting Artist, Data Migration Lead, Customer Service Consultant, Lead Engineer, Lead Innovation, It Support Engineer, Senior Tech Lead, Enterprise Customer Success Manager, Lead Patient Service, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in San Mateo, CA

Engineer, Senior / Principal, Director, Senior Software Engineer, Retail Sales Associate, Healthcare Technology Manager, Director Of Compliance, Senior Manager, Account Manager, Software Engineer, Principal Security Engineer, Project Manager, Engineering Manager, Business Systems Analyst, Lead Product Manager,

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