Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
OVERVIEW
The Small Business & Self Employed Group (“SBSEG”) is Intuit’s largest business unit with $5B+ in revenue. We power prosperity for millions of customers worldwide with the QuickBooks ecosystem of accounting, payments, payroll, customer engagement and marketing automation, lending, e-commerce, and time tracking solutions. We are on a journey to build an innovative, end-to-end customer growth platform for small and mid-market businesses, allowing them to get their business online, market their business, manage customer relationships, benefit from insights and analytics, get paid, access capital, pay employees, optimize cash flow, be organized and stay compliant, with experts at their fingertips.
We are looking for a Senior Customer Experience Lead who is passionate about advocating for our customers. Working cross functionally to improve poor experiences and creating moments of delight. To be successful in this role your super powers are the ability to immerse yourself in customer journeys while thinking end to end, to build partnerships to influence others, and to develop strategies to address the critical few that will make a meaningful impact to our customers.
Responsibilities:
Please refer the Job description for details