Customer Support Assistant jobs in North Carolina

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CUSTOMER SUPPORT ASSOCIATE

Use an online chat platform to talk with Rocket Money's members.. Youll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues.. Provide resources and guid...

CompanyRocket Money
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 4 days ago See detail

Customer Support Associate

Rocket Money

United States

Use an online chat platform to talk with Rocket Money's members.. Youll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues.. Provide resources and guid...

Customer Support Specialist

Wilson Language Training

Remote

$40,000 - $56,000 a year

Ability to communicate clearly and professionally via chat, phone and email. Maintain and update customer records during interactions, transactions, and communications. Process transactions for materials and subscription offerings...

Insurance Customer Support Representative - Remote

Dxc Technology

Tennessee, United States

$28,600 - $41,600 a year

Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation without direct supervis...

Customer Support Representative

The Wanderlust Group

Remote

$50,000 - $55,000 a year

Operate our helpdesk, providing front line support via phone, email and live chat channels Answer how-to questions and help customers navigate a variety of tools within our software Diagnose software issues and engage with our pro...

Customer Support Representative

Global Executive Communications Llc

Remote

$15.83 - $25.68 an hour

401(k). Dental insurance. Flexible schedule. Health insurance. Paid time off. Parental leave. Professional development assistance. Referral program. Vision insurance. Work from home. No experience needed. 10 hour shift. 12 hour sh...

Manager of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Customer Support Representative

Grundfos Holding A/S

Lenexa, KS

$43.6K - $55.2K a year

Provide commercial and technical advice on Customer inquiries which the employee can resolve within about 20 minutes, by email, telephone, live chat, instant messaging etc. Create tickets, e.g. RFI (request for information), RFQ (...

Academic Support Assistant

St. John's University

New York, United States

$41,000 - $46,500 a year

Process approved student registration requests, approved registration changes, and approved internal transfer requests and update Banner (Extender, SZACMNT); Manage front desk operations as the first point of contact for those ent...

Customer Support Specialist

Roadie

United States

Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information. Balan...

Customer Support Project Manager

Design Public Group

Remote

$65,000 - $80,000 a year

Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...

Manager of Customer Support

Doctorlogic

Remote

$50,000 - $55,000 a year

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

Customer Support - US Manager Digital Transformation

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

Admin Assistant / Customer Service Representative

All About Learning Press, Inc.

Remote

$19 - $22 an hour

Handle customer issues, provide appropriate solutions, follow up to ensure resolution. Process purchase orders and quotations. Updating and maintaining Standard Operating Procedures. Assist with special projects relating to custom...

L2 Customer Support IT

Metova

Remote

$70.8K - $89.6K a year

Review/Read logs and diagnostic information and provide summaries Troubleshoot the Production Environment in order to find solutions to externally and internally reported cases pertaining to our software product and our infrastruc...

Customer Support Associate

Leetcode

United States

$47.9K - $60.7K a year

DescriptionResponsibilities:Promptly and professionally address customer inquiries through email, discussion forum, and social media channelsFacilitate support and coordination across internal departmentsIdentify and troubleshoot...

Senior Program Assistant - Administration/Office Support

World Bank

Washington, United States

Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending ext...

PROGRAM SUPPORT ASSISTANT

Air Mobility Command

Illinois, United States

Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee. Family of overseas employeesFamily members of a federal employee or uniformed service member who is or was, work...

Customer Support - Firmware Specialist

Luxor Technology

Remote - Oregon, United States

Provide technical guidance and troubleshooting assistance to customers, ensuring their needs are met in a prompt and professional manner. Develop and maintain detailed documentation related to firmware installation, feature sets,...

Administrative Support Assistant (Office Automation)

Agricultural Marketing Service

California, United States

Experience in office procedures necessary to establish and maintain a large volume of office files and retrieve and assemble information/documents for the files. Experience establishing rapport and conducts oneself in a tactful an...

Senior Administrative Assistant (Administrative Support Assistant III) Balance Sheet Management

Capital One

Virginia, United States

Managing daily calendars for multiple executives, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules Arrange and reserve conference rooms, catering, audio/video and other essential services a...

Travel Customer Support Representative (Hybrid)

Cruise Planners

Coral Springs, FL

Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...

Certified Nurse Assistant (CNA)/Direct Support Professional (DSP)

Goodness And Mercy Health Services

Minnesota, United States

Assist residents with basic health and behavioral redirection under the direction of nursing staff. Assist residents with activities of daily living (ADLs) as needed. Assist in the transport of patients to clinical appointments an...

Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

Customer Support Advocate

Brightwheel

United States

Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...

Customer Support Specialist

Elevenlabs

Remote

Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...

Customer Support Agent (HCF)

Clipboard Health

Remote

Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

Customer Support Associate

Swing Education

United States

Provide high quality, efficient and helpful responses to customer requests through channels like Zendesk emails/tickets, livechat and phone. Suggest, update, and create content for our external Help Center and internal knowledge b...

Customer Support Engineer - Raleigh/Durham/RTP, NC​​​​​​​

Oxford Instruments

Remote - United States

Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...