Customer Relations Manager jobs in San Francisco, CA

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PRODUCT MANAGER, GROWTH (NEW CUSTOMER ONBOARDING)

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

CompanyUpwork
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 6 days ago See detail

Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Senior Account Manager (Public Relations)

Strange Brew Strategies

San Francisco, CA

Lead account programs, such as product launches, announcements, speaking/awards etc.. Develop informed and targeted media plans and campaigns. Drive media results through outreach and creative story ideation. Support in managing...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

Staff Employee Relations Manager

Databricks

San Francisco, CA

$142K - $180K a year

Performance Management: Consult with managers and provide guidance to address specific employee performance concerns, including Performance Improvement Plans (PIPs) and involuntary termination process. Guide and train managers on...

Program Manager, Scale Customer Onboarding

Figma

San Francisco, CA

Own and manage Scale Customer Onboarding programs. Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization. Guide customer goals and successfully drive a high...

Senior Manager, Labor Relations

Gap, Inc.

San Francisco, CA

Maintain up-to date knowledge base of US labor law. Support development and maintenance of Gap Inc. Labor Relations strategy, philosophy, and trainings. Develop education and conduct training on proactive employee and labor relati...

Senior Customer Data Strategy Manager (Remote, San Francisco)

Dynatrace

San Francisco, CA

Work in conjunction with the SFDC Accounts and Security Manager to coordinate all Customer Data Strategy and other account related activities. Development and application of the Customer Data Strategy as a subject matter expert. E...

Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

Customer Experience Strategy Manager

Asana

San Francisco, CA

Own and execute global strategic projects to deliver GTM strategy, working cross-functionally across sales, customer success, enablement, marketing, product, finance, support. Manage a team to help facilitate the support of the gl...

Sales Manager, Mid-Market Sales, Google Customer Solutions

Google

San Francisco, CA

Bachelor's degree or equivalent practical experience.. 8 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.. Experience leading a sales team or developing sales p...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Employee Relations & Compliance Manager

Okta

San Francisco, CA

$148 - $222 a day

Conduct prompt and thorough investigations into sensitive Employee Relations issues, including EEO concerns, and make objective recommendations based on findings. This includes conducting investigative interviews, collecting/revie...

Strategic Customer Success Manager

Openai

San Francisco, CA

$240,000 - $300,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

Customer Success Manager

Permitflow

San Francisco, CA

Customer Focused: Build and maintain strong, long-lasting customer relationships, understand their needs, and ensure their satisfaction with the PermitFlow software.. B2B Software Customer Success Expert: Managed customers with 5-...

Customer Success Manager, Scaled

Dronedeploy

San Francisco, CA

Act as a Product Advisor / Technical Liason for DroneDeploy's Small, Medium Business cohort. Engage with customers post-sales, driving user adoption and business value to support high retention. Work with a large portfolio of cus...

Cybersecurity Customer Success Manager

Cyberhaven

San Francisco, CA

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Customer Relationship Manager

Pge

San Francisco, CA

Resolves billing, reliability and service issues for residential and SMB customers. Participates in identifying solutions and may participate in cross functional teams looking into process improvement.. Participates in Chamber/Com...

Customer Success Manager

Codesignal

San Francisco, CA

$75,000 - $100,000 a year

Winning Builtin's Best Places to Work: Fully Remote 2023 Award. Continuing to be an Industry Leader in several G2 Categories in 2023. Winning TrustRadius' Best of Software 2022 Award. Getting Certified as a Best Place to Work 2023...

Entry Level Customer Relations Representative

Next Generation Marketing Inc.

Piedmont, CA

$700 - $1,100 a week

Effectively demonstrate products or services available directly to customers inside major retailers with the goal of increasing brand awareness and driving revenue. Follow all company, retail partner and client guidelines. Manage...

Senior Manager, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...

Employee Relations Manager - Behavioral Health 901

Telecare Corporation

Alameda, CA

$124,129.72 - $153,303.28 a year

Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders. Lead, manage and direct a team of Employee Relations Specialist. Provide guidance to leade...

Customer Service Associate/Assistant Property Manager

West Coast Self-Storage Group

Daly City, CA

$17.50 an hour

$17.50 plus MONTHLY & QUARTERLY BONUS potential!. Medical, Dental, Vision insurance. Flexible Spending Account (FSA). $10,000 Employer Sponsored Life Insurance. Paid Sick and Vacation. 401(k)/Roth with matching funds. Annual Profi...

Account Manager Customer Service

Chemical Strategies, Inc.

San Leandro, CA

HIRING NOWJob Title: Account Manager / Customer ServiceWarehouse Location: San Leandro, CA (Davis and Doolittle st)Looking for a career and not just another job? Solicits sale of new or additional products and services.THE CANDIDA...

Customer Success Manager

Moxion Power

Richmond, CA

$150,000 - $180,000 a year

Help our customers deploy our products successfully across key industry verticals, achieving a high utilization rate Collaborate with customer leadership teams to create strategic success plans, leveraging deep understanding of th...

Customer Care, Call Center Manager

British Swim School

Millbrae, CA

$25 - $30 an hour

Enthusiastic, assertive personality with strong relationship and customer service skills. Effective and Influential Leadership in a fun environment built on Trust. Written and oral communication skills. Strong Business Acumen with...

Engineering Manager - Customer Care

Roblox

San Mateo, CA

Guide large cross-functional projects that span multiple teams. Drive the team roadmap, charter, and vision. Uphold high coding standards and establish new ones. Work for your team, being a force multiplier by unblocking issues an...

Technical Project Manager - Core Customer Onboarding (Spanish or Portuguese Speakers Preferred)

Neo4J

San Mateo, CA

Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deplo...

Entry Level Customer Support Manager

Clear Concepts Management

San Rafael, CA

Collaborate with senior management to develop strategies for expanding outreach capabilities and meeting client acquisition goals. Initiate residential visits to prospective customers as assigned by the senior manager. Use company...