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Customer Onboard Manager jobs in California

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PRODUCT MANAGER, GROWTH (NEW CUSTOMER ONBOARDING)

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

CompanyUpwork
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

3 weeks ago seen See more...

Program Manager, Scale Customer Onboarding

Figma

San Francisco, CA

Own and manage Scale Customer Onboarding programs. Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization. Guide customer goals and successfully drive a high...

a month ago seen See more...

Technical Project Manager - Core Customer Onboarding (Spanish or Portuguese Speakers Preferred)

Neo4J

San Mateo, CA

Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deplo...

a month ago seen See more...

Customer Onboarding & Success Manager

Agentai

Woodland Hills, CA

$60,000 - $72,000 a year

Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of our software solutions. Serve as the primary point of contact for clients during the onboarding phase, addressing any quest...

2 months ago seen See more...

Senior Manager, Customer Experience

Intuit

San Diego, CA

The role will lead a team that conducts activities such as analysis of feedback (Voc & VoE), process and journey mapping, action planning, and defining playbooks to enhance the Customer Experience, improve business metrics, and in...

2 days ago seen See more...

Customer Service Manager

Runhood Power Inc

Hayward, CA

$57,500 - $75,000 a year

Experience in Customer Satisfaction and Customer Service Management. Excellent Communication skills. Analytical and problem-solving skills. Excellent Leadership skills. Ability to identify areas for improvement and implement best...

2 days ago seen See more...

Principal, Customer Resiliency Program Manager

Pge

Oakland, CA

Leverage deep understanding of utility program management to provide support to the team across the portfolio of Customer Resiliency programs, specifically providing support with program origination / standing up new systems and o...

3 days ago seen See more...

Manager 2 Customer Experience

Intuit

San Diego, CA

Do you have a passion for growing new businesses and building awesome Customer Experiences?As the Senior Manager for Live Services Scaling Strategy for the Consumer Group, you will be in a leadership position to formulate and driv...

3 days ago seen See more...

Custom Antibody Services Project Manager

Genesee Scientific Corporation

Poway, CA

$70,000 - $85,000 a year

Manage and update services portfolio and promotional materials collaboratively. Identify technologies to boost revenue across sales channels. Support marketing in segment identification and service positioning. Expand services por...

4 days ago seen See more...

Customer Success Manager - Northeast Region

Dat Freight Solutions

Los Angeles, CA

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

5 days ago seen See more...

Senior Manager - Security and Compliance Customer Trust

Salesforce, Inc.

San Francisco, CA

Host and lead complex customer security reviews from Salesforce customers and prospect customers in the AMER/LACA region. Present Security and Compliance related topics to customers at the Salesforce Innovation Center (SIC) as wel...

6 days ago seen See more...

Customer Success Manager

Iron Mountain

Sacramento, CA

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

6 days ago seen See more...

Copy of Customer Service/ Assistant Account Manager

Spencer Building Maintenance

Sacramento, CA

Effectively communicate and interacting with the CEO, Sales, Finance and Operations, to meet the companys goals and objectives. Assist Account Manager with daily tasks including but not limited to work order finalization, custome...

a week ago seen See more...

Customer Relationship Management, Principal

Synopsys

Sunnyvale, CA

United States, California, Sunnyvale

BS in CS/EE with 6+ years of experience, or MS in CS/EE . Strong essential skills including: Co-ordinate amongst multiple stakeholders with varying needs.Drives problem resolution through data-driven, conscious decision making.Hel...

a week ago seen See more...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Sacramento, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

2 weeks ago seen See more...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Corona, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

2 weeks ago seen See more...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Fontana, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

2 weeks ago seen See more...

Customer Data Platform Manager

Skechers

Manhattan Beach, CA

CDP Roadmap: Serve as a subject matter expert on the CDP, including training, enablement and building/maintainingtechnology roadmap including architecture and vendor management. Business Partnership: Organize & facilitate require...

3 weeks ago seen See more...

Customer Experience Project Manager I

Sdg&E

San Diego, CA

Manages and directs major projects within the department.. Responsible for the development of work scope, budget, schedule, and resource requirements.. Prepares, negotiates, and approves contracts for contractors or consultants....

3 weeks ago seen See more...

Sr Program Manager, Customer Ex Strategy

Ebay, Inc.

San Jose, CA

Continuous evaluation and improvement. Responsible for exceptions including processes and reporting/ evolution for: SNAD and public notes, CF reduction, and PSNAD programs, as well as any evolution of services that fall into this...

3 weeks ago seen See more...

Music M&A Onboarding Manager

Create Music Group

Los Angeles, CA

Ensure successful onboarding process of an acquired record label, recording catalog and/or other rights. Ensure technical re-distribution of sound recordings, takeover of income streams and proper set up of portals, payments. Mana...

a month ago seen See more...

Customer Onboarding Specialist

Total Transportation Services

Long Beach, CA

$60,000 - $70,000 a year

Oversee all phases of TTSIs Customer Onboarding experience. Manage the end-to-end onboarding process for new TTSI clients, ensuring a seamless transition from sales to implementation. Conduct outbound calls to gather necessary in...

a month ago seen See more...

GTM Onboarding Manager

Openai

San Francisco, CA

$190,000 - $240,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

2 months ago seen See more...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

3 weeks ago seen See more...

Customer Service Manager

Wawona Frozen Foods

Clovis, CA

Active participation in Wawona Frozen Foods safety program to maintain a healthy and injury-free environment. Participate in training and company meetings to facilitate individual and company growth. Follow all GMP, HAACP, Food Sa...

4 weeks ago seen See more...

Customer Success Utilization Manager - MN/WI

Karl Storz Endoscopy - America

Los Angeles, CA

$67,600 - $107,800 per year

Consult with customers to create a customized strategy that ensures customers understand, utilize, and leverage products purchased and bringing to life the VALUE of their installation. Custom design, plan and execute on plans for...

4 weeks ago seen See more...

MAG Customer Technical Program Manager

Intel Corporation

Folsom, CA

Establish technical credibility, building trust and strong relationships with the customer. Ensure our customer successfully evaluates, adopts and designs products with Intel process technology. Deep understanding of customer's sp...

4 weeks ago seen See more...

Manager, Technical Product Management for Partner Onboarding and Payment Consolidation Systems

Software And Services

Cupertino, CA

The Technical Product Management team plays a crucial role to provide thousands of developers and content partners with the tools and features they need to sign contracts, provide tax and banking information, and access payments a...

4 weeks ago seen See more...

Product Program Manager, Customer Support

Meta

Menlo Park, CA

$186,000 - $253,000 a year

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

4 weeks ago seen See more...

Senior Manager, Customer Advocacy and Thought Leadership (REMOTE - USA)

Danaher

Brea, CA

Build innovative strategy, tools and tactics to engage national and regional strategic customers. Create and manage experiences to showcase Beckman Coulter; at times expanding these experiences to include other Danaher operating c...

a month ago seen See more...

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