Company

IntuitSee more

addressAddressSan Diego, CA
CategoryInformation Technology

Job description

Job Overview

Do you have a passion for growing new businesses and building awesome Customer Experiences?

Intuit is disrupting in-person expert financial services with fast-growing brands like TurboTax Live and Quickbooks Live, which has created an exciting opportunity for a data-driven Customer Experience leader to drive business growth and enhance profitability by using impactful insights to drive Customer Experience decisions, technology roadmaps, and product design.

As the Senior Manager for Live Services Scaling Strategy for the Consumer Group, you will be in a leadership position to formulate and drive scaling strategies for Live Services, such as TurboTax Live, TurboTax Live Full Service, and TurboTax Live for Business - Intuit’s fastest-growing product lines.

Request

  • 7+ years of experience working as a product manager or customer experience leader
  • Startup experience is a bonus
  • 3+ years of experience leading a team
  • Seeks out and capitalizes on opportunities for change that enhance the business and customer experience, rather than reacting to circumstances
  • Experience as a business partner for senior leaders; comfortable distilling complex data into a simple storyline
  • Excited to mentor other team members and develop talent
  • Insatiable curiosity backed up by the intelligence and drive to seek out key information
  • Outstanding communication skills: ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
  • Excellent problem-solving skills and end to end quantitative thinking
  • Ability to manage multiple projects simultaneously to meet objectives and key deadlines
  • Refer code: 9300534. Intuit - The previous day - 2024-05-23 00:45

    Intuit

    San Diego, CA
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